Hi Amanullah, You could try setting the value in the ar.cfg file to .5 (lowest possible value) You cannot do that through the interface though. You have to manually edit the ar.cfg file License-Timeout: .5
Respectfully, William Abdo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Wednesday, May 19, 2010 5:07 AM To: arslist@ARSLIST.ORG Subject: Re: Can we release the user without Administrator rights Hi Amanullah, Have you tried to evaluate your current license usage with the free test-version of RRR|License? In the typical situation, you can free up about 20-30% of your floating licenses just by assigning them to the right person! I definitely think that you need to be an administrator to perform the release, but I am not 100% sure. You have to try it out. Possibly a change to the permissions of the below mentioned Vendor-form will suffice. The release is triggered by a push-fields to the FORM: "AR System Administration: License Review" >From the ACTL: "AR System Administration: ManageUserLic - On Release User Button" Note that it is not allowed to use this functionality on a regular basis to circumvent the BMC Remedy license policy. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi there, > Version 7.1 > We are releasing the user from Remedy as follows. > AR System Administration Console > Application > Users / Groups / Roles > then click on License review > in this way we can release the user for floating and fixed license. > My question is "is there any way we can release the user without using AR > System Administration Console" > Is there any possibility we can release the user without Administrator > rights?? > > Thanks in advance > > Thanks & Regards > > Amanullah > Software Consultant > > > > DISCLAIMER: > "This e-mail message including any of its attachments is intended solely > for the addressee(s) and may contain privileged information. If you are > not the addressee or you have received this email message in error, please > notify the sender who will remove your details from its database. You are > not authorized to read, copy, disseminate, distribute or use this e-mail > message or any attachment to it in any manner and must delete the email > and destroy any hard copies of it. > This e-mail message does not contain financial instructions or commitments > of any kind. Any views expressed in this message are those of the > individual sender and do not necessarily reflect the views of Emirates NBD > PJSC, or any other related subsidiaries, entities or persons." > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
