Anne,

Make sure that the field you have created is not a Date Only field but a
Date and Time field.. If its a Date Only field then your calculation should
be $DATE$*$NumberOfDays$.

The Date Only field type uses $DATE$ and is different from the Date and Time
field type which uses $TIMESTAMP$ for setting values to it..

Cheers

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Ramey, Anne
  Sent: Thursday, June 03, 2010 3:49 PM
  To: arslist@ARSLIST.ORG
  Subject: Curious filter issue


  **
  I have a set fields action that just doesn't like what I'm setting the
field to.  I'm trying to set a date field using math; I'm trying to set

  Required Resolution Date (date/time field) to
$TIMESTAMP$+(60*60*24*$NumberOfDays$)

  on some custom forms and it just doesn't work.  If I set it with another
date/time field, it works, but if I try and calculate time using timestamp,
it doesn't.  According to abydos, if I put in the calucation, the other part
of the action changes from selecting from my form to "current
transaction"--but this is not reflected on the screen when looking at the
filter in administrator.  I came up with a work around, but I wonder if this
is expected behavior, if I'm doing something wrong, or if I found a weird
bug.  Has anyone else seen this type of thing before?



  ARS 7.1

  ITSM 7.0.3

  CMDB 2.1 p4



  Anne Ramey



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