I have been asked to modify and remove some of the selection attributes for the field "Reported Source" in Incident Management (ITSM 7.0.03). I would like to know if there is any adverse effect in removing selection values. For example: Delete option "Fax". Rename option "Systems Management" to System Generated. Etc.
Also, going forward, what is the best way to find out if changing a OOB field or field value will affect other OOB functionality (i.e. notifications, approvals, SLAs, etc)? Thanks, Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
