Rootuja,

Don't you think you should learn a bit more about Ram's situation before making 
such an accusation?

I didn't know anything about Remedy when I took this job ten years ago, and 
they knew it and apparently figured I was worth training.  

If Ram is trying to pass himself off as an experienced developer when he isn't, 
then he deserves a kick in the you-know-what.  But there is nothing wrong with 
learning what you can about a product before applying for a job.

Dwayne Martin,
James Madison University

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Ghatge, Rootuja
Sent: Friday, June 18, 2010 12:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help

Ram,

        You shouldn't be applying for this job if you don't even know
the very basic things about Remedy AR System.
Your audacity to solicit help in creating a cheat sheet is appalling!

-Rootuja 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Friday, June 18, 2010 4:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help

I am going to face an interview Joe.

Thanks & Regards,
Rambabu Rudra
System Administrator

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent: Friday, June 18, 2010 2:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help

Ram,

Have you been assigned the task of interviewing a Remedy resource? Or
are you going to face an interview yourself?

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of LJ LongWing
Sent: Wednesday, June 16, 2010 11:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: Interview Questions - Please help


I'm not gonna answer any for the reasons posted by others....but the
only questions I couldn't answer for myself were the ITSM specific ones
:)

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ram Rudra
Sent: Wednesday, June 16, 2010 3:30 AM
To: arslist@ARSLIST.ORG
Subject: Interview Questions - Please help

Hi All,

In an interview point of view, I have gathered the below questions and
looking for answers. Please help.

1) What is the difference between and Active Link and a Filter?
2) What is a .def file used for?
3) What is a .arx file?
4) Who is Doug Mueller?
5) What is a use for an Active Link Guide?
6) What type of field is the "Worklog" field?
7) Name two DBMSs in which Remedy ARS can run on top of?
8) What does ARS stand for?
9) What are the core fields?
10) What does $MENU$ do?
11) What is the function of DDE-Poke?
12) What are ar.ini and ar.conf files used for?
13) Describe the features that are available by comparing ARS Ver. 6.3,
7.1 and 7.5 majorly?
14) Why ardiff utility is used for?
15) How do you deploy your application on web?
16) When and in what situation you use workflow log, arerror.log,
arfilter.log, aresc.log?
17) Explain the actions available in active link which are not in
Filters.
Explain why it is not.
18) Why ardiff utility is used for?
19) What is the primary table in the AR System data dictionary?
20) How does the AR System manage the data you see in Remedy Forms?
21) Without using DSO or EIE, what are your thoughts for providing a
'STANDARDIZED' methodology for interfacing/integrating with Remedy
applications.  This customer was actually looking to use C.I.M. or some
other open standard solution to interface with Remedy.... what you say?
22) How do you troubleshoot AR System server outages to restore access
to the system?
23) How does mid-tier work and where does it fit in the client server
architecture?
24) Describe how filters work?  They were actually looking how filters
work in different phases... which led to the next question.
25) Can you force a filter to fire all actions in the first phase?
26) List all of the possible uses for guides.  They were looking for
walking tables?
27) What is walking tables?
28) when you use CMDBDriver.exe command line utility?
29) When you use arreload.exe command line utility?
30) how you reset the application administrator / demo password if you
forget it?
31) When you use arsignal command line utility?
32) When you use runmacro command line utility?
33) When you use archgid command line utility?
34) How many table types are available in ARSystem Database and explain
them?

Thanks & Regards,
Ram Rudra

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