okay so I have been having ITSM upgrade issues and I have finally narrowed it down. Basically what is happening is I am running the ITSM install and it is trying to import .def .arx files etc.... and it is failing some definition files because it is trying to import a form with a field that already exists and failing saying that it already exists but the DB ID's are different.
Example: One of the installs is importing the form FIN:LoadCosts and is failing because in the current system the field Related Cost is there, which it should be but it is Field ID 270002018. The field ID trying to be imported is 303778300. I have looked at other system the same version as mine and the current field ID is the same as mine 270002018. So why is this form failing to import, shouldn't it be over writing that field? Has anyone else seen this or run into this issue? Current system: ARS 7.5 Patch 4 CMDB 7.6 Patch 1 ITSM 7.03 Patch 9, plus the compatibility Patch Windows 2003 Server SQL 2005 DB VMWare Virtual Server I am trying to upgrade to ITSM 7.6 Patch 1 I have tried ITSM 7.6 Patch 1, ITSM 7.6, and now I am trying ITSM 7.5 and the same issue is happening on all three upgrades. -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
