I actually have another 7.0 system which is an virtual image that was a blank install and that field ID is the same as mine here as well. This is just bascially an instance of one field that is not importing right. There are many others like this. Another example is on the HPD:HelpDesk form, the customers incidents table. All of the fields on that table in all of my systems start with 301 but the install is trying to import them as 303.
On Sun, Jul 4, 2010 at 11:20 AM, Robert Molenda <robert.mole...@gmail.com>wrote: > ** Interesting - I checked my "Clean build" ITSM 7.5.01 - patch 0 system - > and the field ID is the 303778300 as you are mentioning as the "to be > imported" version. > > Was this system a clean-build, or an upgrade or .. ?? > > Could someone have run change-id on the field for some reason? > > Is this the only field or are there more? > > HTH > Robert > > On Fri, Jul 2, 2010 at 1:38 PM, Kevin Begosh <kbeg...@gmail.com> wrote: > >> ** >> okay so I have been having ITSM upgrade issues and I have finally >> narrowed it down. Basically what is happening is I am running the ITSM >> install and it is trying to import .def .arx files etc.... and it is failing >> some definition files because it is trying to import a form with a field >> that already exists and failing saying that it already exists but the DB >> ID's are different. >> >> Example: >> >> One of the installs is importing the form FIN:LoadCosts and is failing >> because in the current system the field Related Cost is there, which it >> should be but it is Field ID 270002018. The field ID trying to be imported >> is 303778300. >> >> I have looked at other system the same version as mine and the current >> field ID is the same as mine 270002018. So why is this form failing to >> import, shouldn't it be over writing that field? >> >> Has anyone else seen this or run into this issue? >> >> Current system: >> ARS 7.5 Patch 4 >> CMDB 7.6 Patch 1 >> ITSM 7.03 Patch 9, plus the compatibility Patch >> Windows 2003 Server >> SQL 2005 DB >> VMWare Virtual Server >> >> I am trying to upgrade to ITSM 7.6 Patch 1 >> >> I have tried ITSM 7.6 Patch 1, ITSM 7.6, and now I am trying ITSM 7.5 and >> the same issue is happening on all three upgrades. >> >> -- >> Kevin Begosh >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > If it were not for the gutter, my mind would be homeless! > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
