David,

Not sure if this relates. But the actual runmacro command will this go away 
with tool?

Currently, we have an automation that depends on this command to create trouble 
ticket. If this retires, I will need to write the process with it's replacement 
or re-engineer.


Sincerely,
D.Dussie


On Jul 14, 2010, at 3:17 PM, "Easter, David" <david_eas...@bmc.com> wrote:

> **
> Again, rather than focusing on a particular technology, everyone needs to 
> understand that what is important is the capability, not the method.  For 
> example, as per the 7.5.00 Release notes:
> 
>  
> 
> “In Release 7.5.00, the arimportcmd command-line interface is replaced with a 
> Java data import command-line utility. See “Using the BMC Remedy Data Import 
> utility” in the Integration Guide.”
> 
>  
> 
> Thus, it is expected that the ability to import data into AR System will 
> continue into future releases – most likely through the Java Data Import 
> utility.
> 
>  
> 
> If you have a concern that a particular capability will be lost, I’d be happy 
> to listen to what capabilities are of concern.  Please be sure to ask about 
> the capability, though – not the specific technology.
> 
>  
> 
> Thanks,
> 
>  
> 
> -David J. Easter
> 
> Sr. Product Manager, Enterprise Service Management
> 
> BMC Software, Inc.
> 
>  
> 
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc.
> 
>  
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas
> Sent: Wednesday, July 14, 2010 12:02 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
> been amended.
> 
>  
> 
> **
> 
> So no more AR Import?
> 
>  
> 
> Chas
> 
>  
> 
>  
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Easter, David
> Sent: Wednesday, July 14, 2010 10:57 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
> been amended.
> 
>  
> 
> **
> 
> Correct – that is what I’ve said.
> 
>  
> 
> -David J. Easter
> 
> Sr. Product Manager, Enterprise Service Management
> 
> BMC Software, Inc.
> 
>  
> 
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc.
> 
>  
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Shellman, David
> Sent: Wednesday, July 14, 2010 10:20 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
> been amended.
> 
>  
> 
> **
> 
> I do not believe that was David's intent at all. 
> 
>  
> 
> What I am reading in Dave's reply is that there will be an industry standard 
> method, other than MidTier reports, that we will be able to use to extract 
> data directly from Access, Excel, Crystal, etc. as needed.  It will just not 
> be bundled with the desktop client since a desktop client will no longer 
> exist.
> 
>  
> 
> Dave
> 
>  
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Roberts, Chas
> Sent: Wednesday, July 14, 2010 12:02 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
> been amended.
> 
> **
> 
> Is Remedy removing the RADD capability?  In favor of only OOB apps?
> 
>  
> 
> That would be a crying shameL
> 
>  
> 
> Chas
> 
>  
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
> Sent: Wednesday, July 14, 2010 9:01 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
> been amended.
> 
>  
> 
> **
> 
> Claire,
> 
> I’m curious what part of this direction makes you think they are only 
> thinking about OOTB apps?
> 
>  
> 
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire
> Sent: Wednesday, July 14, 2010 9:19 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
> been amended.
> 
>  
> 
> **
> 
> I think this is a huge mistake on the part of BMC.   It assumes that people 
> only use Remedy for out of the box applications. 
> 
>  
> 
> (this is just my opinion)
> 
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> 
>  
> 
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