What is proper XML? The XML structure is defined in a XML schema. To create a XML request is defined from the XML schema. So, if you want a different XML structure, use a different XML schema.
-- Jarl 2010/8/16 Coleman, Gavin <gavin.cole...@computacenter.com>: > ** > > Hi Ibrahim – we’re currently in a development phase of integrating Remedy > 7.5 ITSM 7.5 with a SAP system. We are using the excellent XML Gateway to > achieve this (http://www.javasystemsolutions.com/jss/xmlgateway). This is > obviously not free, but it does have a lot of excellent functionality that > helps to ease the pain of integrating with SAP. > > > > Some issues that you might light to think of (N.B. I don’t know how much of > these issues are down to OOB SAP, and how much are down to the customised > system we are integrating with) > > > > 1. SAP does not seem to be able to deal with “proper” xml. I should be > able to send a request to an XML compliant system formatted any way I like: > > > > <MyTest> > > <FirstName>Fred</FirstName> > > <LastName>Smith</LastName> > > </MyTest> > > > > Should be treated exactly the same way as: > > > > <MyTest> > > <LastName>Smith</LastName> > > <FirstName>Fred</FirstName> > > </MyTest> > > > > In SAP, this is not the case. > > > > 2. You will probably not want to use synchronous integrations (I.e. > Waiting for a response from SAP), as it can take quite a time to process > incoming responses. > > > > 3. The reason we used the XML Gateway product is because this gave us > a greater level of control over incoming and outgoing integrations than OOB > Remedy workflow (I.e. Remedy Web Services) > > > > 4. We had to write a custom Java Plugin to enable us to consume SAP > Web Services (this is because we were using XML Gateway in a slightly > unusual way), but this is relatively small and fairly easily written. > > > > > > The support we’ve had from John Baker at Java System Solutions has been > fantastic. We’ve frequently come across extra functionality that we required > before we could continue and John often had a new version of the system > ready for us within a week. > > > > Hope this helps! > > > > > > > > Gavin Coleman > > Senior Analyst/Programmer > > Computacenter (UK) Ltd > > Services & Solutions > > Hatfield Avenue > > Hatfield, Hertfordshire, AL10 9TW, United Kingdom > > T: +44 (0) 1707 631662 > > E: gavin.cole...@computacenter.com > > W: www.computacenter.com > > > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Ibrahim Akar > Sent: 14 August 2010 23:09 > To: arslist@ARSLIST.ORG > Subject: Cheap Inexpensive preferably free SAP/Remedy Integration - Does it > exist? > > > > ** > > Anyone know of an inexpensive way to integrate SAP & Remedy? Am I asking for > too much? > Thanks, > -- > -Ibrahim Akar > > PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > ********************************************************************** > COMPUTACENTER PLC is registered in England and Wales with the registered > number 03110569. Its registered office is at Hatfield Business Park, > Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW > COMPUTACENTER (UK) Limited is registered in England and Wales with the > registered number 01584718. Its registered office is at Hatfield Business > Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW > COMPUTACENTER (Mid-Market) Limited is registered in England and Wales with > the registered number 3434654. Its registered office is at Hatfield Business > Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW > COMPUTACENTER (FMS) Limited is registered in England and Wales with the > registered number 3798091. Its registered office is at Hatfield Business > Park, Hatfield Avenue, Hatfield, Hertfordshire AL10 9TW > > The contents of this email are intended for the named addressee only. > It contains information which may be confidential and which may also be > privileged. > Unless you are the named addressee (or authorised to receive mail for the > addressee) you may not copy or use it, or disclose it to anyone else. > If you receive it in error please notify us immediately and then destroy it. > Computacenter information is available from: http://www.computacenter.com > ********************************************************************** > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
