Rick, When you say you have seen 2 records disappear, Are these records you have seen/viewed or are you determining that they have been deleted by missing entry ID values?
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Westbrock Sent: Wednesday, August 25, 2010 12:35 PM To: arslist@ARSLIST.ORG Subject: Tracking down deleted records ** Hello all, long time no post for me. I have run into a new problem this week that I haven't seen in the eight years I've been developing Remedy here and I need some advice on how to track down the root cause. I have a regular form where suddenly we have seen two records just disappear. We disable deletion of records except for administrators and I checked all active links and filters for this form and nothing there would cause a deletion. I checked my log options for server events but there isn't anything there to log deletions. Is there an easy way to trap on a record delete and log it? The only thing I can think of off the top of my head is to add a filter that fires on record delete that will notify me but that will only help catch problems more quickly, it won't necessarily help me find the root cause. I've gotten a bit rusty at ARS since I transitioned into a network engineering role, hopefully all I need is a nudge in the right direction on this one. App Server: ARS 7.0.1 on Windows 2000 Server DB Server: MS-SQL 2000 on Windows 2000 Server Thanks in advance, Rick _________________________ Rick Westbrock, Network Engineer PETCO Animal Supplies, Inc. rick.westbr...@petco.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
