Thanks all, I must have been mistaken, then! (Plus a BMC person
responded separately, suggesting it must be outside ARS.)
A little difficult for me to test since I don't think I can personally
use the same outgoing mail server our Remedy server uses, but it must be
spam flagging on our mail system.
David
-----Original Message----- From: Action Request System discussion
list(ARSList)
We have issues with Remedy refusing to sent outbound email due to
its spam content. The problem is that this error also affects
legitimate notices about tickets whose field data sometimes includes
spam information. This can cause a group to not be notified about a
case assigned to them.
--
David Durling
University of Georgia
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