You can go to the email message form and (as a test) maybe create an outgoing message to your email address that has a subject and body that you should go through. Possibly a subject line you've received before with a body that just says 'test'. I would stay away from any links or attachments in a test - just a real basic msg.
On Thu, 9 Sep 2010 11:00:20 -0400, David Durling <durl...@uga.edu> wrote: > Thanks all, I must have been mistaken, then! (Plus a BMC person > responded separately, suggesting it must be outside ARS.) > > A little difficult for me to test since I don't think I can personally > use the same outgoing mail server our Remedy server uses, but it must be > spam flagging on our mail system. > > David > >> -----Original Message----- From: Action Request System discussion >> list(ARSList) >> >> We have issues with Remedy refusing to sent outbound email due to >> its spam content. The problem is that this error also affects >> legitimate notices about tickets whose field data sometimes includes >> spam information. This can cause a group to not be notified about a >> case assigned to them. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
