In the error message does it give any clue about what email server the error came from?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Durling Sent: Thursday, September 09, 2010 10:00 AM To: arslist@ARSLIST.ORG Subject: Re: Email engine refuses to send messages it thinks are spam Thanks all, I must have been mistaken, then! (Plus a BMC person responded separately, suggesting it must be outside ARS.) A little difficult for me to test since I don't think I can personally use the same outgoing mail server our Remedy server uses, but it must be spam flagging on our mail system. David > -----Original Message----- From: Action Request System discussion > list(ARSList) > > We have issues with Remedy refusing to sent outbound email due to > its spam content. The problem is that this error also affects > legitimate notices about tickets whose field data sometimes includes > spam information. This can cause a group to not be notified about a > case assigned to them. -- David Durling University of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
