A RUG without Claire and Susan is going to be boring!  I'll try to send some
updates via email.

You might also keep up by joining the Facebook group.

http://www.facebook.com/pages/World-Wide-Remedy-User-Group/110221755697745?v=wall

Rick

On Mon, Oct 11, 2010 at 8:29 AM, Sanford, Claire <
claire.sanf...@memorialhermann.org> wrote:

> **
> Susan,
>
> You just made me cry!  :(
>
> Claire
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Susan Palmer
> *Sent:* Monday, October 11, 2010 9:32 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: WWRUG
>
> **
> Sam,
>
> This is the first RUG I'll be missing since 1995 other than the "P" year
> and I'm heart-broken.  Family obligations require that I be here while they
> are visiting (darn) and I couldn't get them to change their week.  I'll be
> missing the learning and all the people I enjoy talking too   :(
>
> I would have paid for the conference myself if my employer would not it's
> that valuable!  Everyone starts off inexperienced, but by attending you'll
> be exposed to alot of information that you'll be able to utilize for years.
> Don't let the mention of party throw you off .... you will receive so much
> information I guarantee that you'll wonder how your brain can absorb that
> much.
>
> Take notes.  Sure you'll get the ppt presentations (and  don't rewrite all
> that info) but when you make a note make it thorough.  You think you'll
> remember some shortened idea until you look at it the following week.
> Presenters live for Questions, they feel unloved if there aren't alot of
> questions.  Don't worry that it's too simple, they love those too!
>
> Talk to people.  People sitting next to you, people waiting in line with
> you, people at your lunch table, breakfast area, people everywhere.  One
> thing about Remedy people, they love to share.  If you're shy about
> approaching people just ask someone an open-ended question, they'll take it
> from there.
>
> Don't hesitate to say proudly you are new to Remedy.  People will take you
> under their wing.  But make sure you circulate and talk to many people ...
> no issue hitting 25 a day minimum.
>
> Make sure you get enough sleep.  A little over loaded at end of first day
> will feel fatiguing but if you don't allow for adequate sleep you'll be
> exhausted by night with Engineering.  This is a great place to move from
> group to group and listen.  Of course ask questions if you have one, but
> these are real people questions, things others have experienced.  You may
> think it doesn't pertain to something you're doing but a tidbit will be
> stored for future reference in your brain and the light bulb will come on
> to ask a new question when the time arrives.  Don't underestimate Friday's
> session.  You'll be tired but there may be a repeat of something you missed
> due  to conflicts or something you want to hear over.  It's all about pacing
> yourself.  Sometimes it's even good to take 30 minutes and find someplace
> quiet to sit, your room, a corner (not a bar ... lol) and relax.  It will
> refresh you.
>
> I have a few tears welling my eyes because I'm going to miss this, so I'd
> like to take solace in knowing a newbie will be enjoying the experience ....
> GO!!!!
>
> GO!!!
>
> Susan
>
> On Fri, Oct 8, 2010 at 2:42 PM, Samuel A. Morris <s...@up.com> wrote:
>
>> **
>>
>> Regarding the WWRUG in Las Vegas... I'd like to come to it, my company is
>> willing to send me, but I have a concern that the sessions are going to be
>> so far over my head that little of it will make much sense (read, I'm very
>> inexperienced with Remedy, etc.) As an example, I posted a question on this
>> list about being able to display certain items in the Atrium Core Console...
>> the one reply I got ended with the line "I have a question - how much
>> experience do you have with CMDB?", leading me to feel even more out of
>> place on this list. (I subscribed to it in hopes of learning more about
>> Remedy, Atrium, ITSM, etc. I have to admit that most of the questions posted
>> here are beyond my understanding.) I appreciated the gentlemen who tried to
>> help me, and I don't think he meant anything negative in what he asked. But
>> it did give me cause to worry about spending so much money on the WWRUG
>> given my lack of knowledge of the product.
>>
>> I guess what I'm asking is, will there be some of WWRUG geared to those
>> with not a lot of experience with the various products?
>>
>> Thank you for your time,
>> Sam
>> **
>>
>> This message and any attachments contain information from Union Pacific
>> which may be confidential and/or privileged. If you are not the intended
>> recipient, be aware that any disclosure, copying, distribution or use of the
>> contents of this message is strictly prohibited by law. If you receive this
>> message in error, please contact the sender immediately and delete the
>> message and any attachments.
>>
>> **
>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
>

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