X2  I will be anxiously awaiting posts and tweets from the conference ..in 
Houston.

I wish to ping some of you lucky enough to go and ask: How do you sell off the 
idea of "a conference in Vegas" to management? I will have to put together a 
presentation for them next year...


Marcelo


From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Sanford, Claire
Sent: Monday, October 11, 2010 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: WWRUG

**
Sam,

If your company is willing to send you, GO!  Go and learn and network and enjoy 
the camaraderie!  You will be part of a very elite group of people if you 
attend.   I left my first RUG in awe of the people I had met in real life from 
the list and with a renewed sense of wonder in the awesome product that we all 
will forever call Remedy.  I learned as much or more in the RUG tutorials than 
I did in a solid week of Remedy training classes.

Sadly, I'll be here at home in Houston, sobbing all week long, living 
vicariously through the posts and tweets from the conference.

I love my company, they just have different priorities and conference travel is 
not one of them... for some people.

C

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Samuel A. Morris
Sent: Friday, October 08, 2010 2:42 PM
To: arslist@ARSLIST.ORG
Subject: WWRUG
**

Regarding the WWRUG in Las Vegas... I'd like to come to it, my company is 
willing to send me, but I have a concern that the sessions are going to be so 
far over my head that little of it will make much sense (read, I'm very 
inexperienced with Remedy, etc.) As an example, I posted a question on this 
list about being able to display certain items in the Atrium Core Console... 
the one reply I got ended with the line "I have a question - how much 
experience do you have with CMDB?", leading me to feel even more out of place 
on this list. (I subscribed to it in hopes of learning more about Remedy, 
Atrium, ITSM, etc. I have to admit that most of the questions posted here are 
beyond my understanding.) I appreciated the gentlemen who tried to help me, and 
I don't think he meant anything negative in what he asked. But it did give me 
cause to worry about spending so much money on the WWRUG given my lack of 
knowledge of the product.

I guess what I'm asking is, will there be some of WWRUG geared to those with 
not a lot of experience with the various products?

Thank you for your time,
Sam
**

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