If the User Cache is messed up you can use the arreload utility to rebuild the
user_cache file (instructions are on pg 319 of the Configuring manual for 6.3).
arreload -a <"adminUser"> {-u|-g} <"schema"> [-f] [-p <"adminPassword">] [-s
<"server_name">] [-h <"Server-Name_value">][-d]
Basically: arreload -u "User" -a "Admin" -p "password" -f
Note: If you have a "Max Entries Returned by GetList" value set in the server
configuration, make sure to set it to 0 before running the utility. If you
have more users than the value in the config you will not get all of them added
to the cache (as the utility does respect the Max value).
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Amit
Sent: Sunday, November 28, 2010 8:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: mid tier error (ARERR 329)
Hello ,
Thanks for your reply. I have enabled the log but what I found is that system
is trying to extract user information (user who login into the application)
from user_cache schema. This action is not part of any workflow .
With Regards,
Amit B.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of tristan.rop...@t-online.de
Sent: Tuesday, November 30, 2010 8:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: mid tier error (ARERR 329)
Hi,
Switch on the loging mechanism of the midtier.
Tristan
-----Original Message-----
Date: Mon, 29 Nov 2010 01:31:10 +0100
Subject: mid tier error (ARERR 329)
From: Amit <raccons...@gmail.com>
To: arslist@ARSLIST.ORG
Hello all,
I am getting following error whenever I tried to modify help desk form on web
client:
Invalid password or authentication string for an existing user ARERR 329
Can anybody suggest me how to resolve this issue?
My environment details as follows:
DB :Oracle 10g
Server :Solaris 8
ARS version :6.3 patch 21
Mid Tier version : 7.01
With Regards,
Amit B.
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