Hello, I am sorry ,I may be asking wrong question. As you said that user cache is messed up ,then how I am able to modify people record for myself as well as record in others form on web client. This error is coming only when I try to modify help desk form.
With Regards, Amit B. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Tuesday, November 30, 2010 9:21 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error (ARERR 329) If the User Cache is messed up you can use the arreload utility to rebuild the user_cache file (instructions are on pg 319 of the Configuring manual for 6.3). arreload -a <"adminUser"> {-u|-g} <"schema"> [-f] [-p <"adminPassword">] [-s <"server_name">] [-h <"Server-Name_value">][-d] Basically: arreload -u "User" -a "Admin" -p "password" -f Note: If you have a "Max Entries Returned by GetList" value set in the server configuration, make sure to set it to 0 before running the utility. If you have more users than the value in the config you will not get all of them added to the cache (as the utility does respect the Max value). Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Amit Sent: Sunday, November 28, 2010 8:11 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error (ARERR 329) Hello , Thanks for your reply. I have enabled the log but what I found is that system is trying to extract user information (user who login into the application) from user_cache schema. This action is not part of any workflow . With Regards, Amit B. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tristan.rop...@t-online.de Sent: Tuesday, November 30, 2010 8:00 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error (ARERR 329) Hi, Switch on the loging mechanism of the midtier. Tristan -----Original Message----- Date: Mon, 29 Nov 2010 01:31:10 +0100 Subject: mid tier error (ARERR 329) From: Amit <raccons...@gmail.com> To: arslist@ARSLIST.ORG Hello all, I am getting following error whenever I tried to modify help desk form on web client: Invalid password or authentication string for an existing user ARERR 329 Can anybody suggest me how to resolve this issue? My environment details as follows: DB :Oracle 10g Server :Solaris 8 ARS version :6.3 patch 21 Mid Tier version : 7.01 With Regards, Amit B. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
