Do you have SSO on your midtier and did u migrate any filter with a $GROUPID$ on the Helpdesk form?
Roney Samuel Varghese On Nov 30, 2010, at 11:00 AM, Amit <raccons...@gmail.com> wrote: > Hello, > > I am sorry ,I may be asking wrong question. As you said that user cache is > messed up ,then how I am able to modify people record for myself as well as > record in others form on web client. This error is coming only when I try to > modify help desk form. > > With Regards, > Amit B. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W > Sent: Tuesday, November 30, 2010 9:21 PM > To: arslist@ARSLIST.ORG > Subject: Re: mid tier error (ARERR 329) > > If the User Cache is messed up you can use the arreload utility to rebuild > the user_cache file (instructions are on pg 319 of the Configuring manual > for 6.3). > > arreload -a <"adminUser"> {-u|-g} <"schema"> [-f] [-p <"adminPassword">] [-s > <"server_name">] [-h <"Server-Name_value">][-d] > > Basically: arreload -u "User" -a "Admin" -p "password" -f > > > Note: If you have a "Max Entries Returned by GetList" value set in the > server configuration, make sure to set it to 0 before running the utility. > If you have more users than the value in the config you will not get all of > them added to the cache (as the utility does respect the Max value). > > Fred > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Amit > Sent: Sunday, November 28, 2010 8:11 PM > To: arslist@ARSLIST.ORG > Subject: Re: mid tier error (ARERR 329) > > Hello , > > Thanks for your reply. I have enabled the log but what I found is that > system is trying to extract user information (user who login into the > application) from user_cache schema. This action is not part of any workflow > . > > With Regards, > > Amit B. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of tristan.rop...@t-online.de > Sent: Tuesday, November 30, 2010 8:00 PM > To: arslist@ARSLIST.ORG > Subject: Re: mid tier error (ARERR 329) > > Hi, > > Switch on the loging mechanism of the midtier. > > Tristan > > -----Original Message----- > Date: Mon, 29 Nov 2010 01:31:10 +0100 > Subject: mid tier error (ARERR 329) > From: Amit <raccons...@gmail.com> > To: arslist@ARSLIST.ORG > > Hello all, > > I am getting following error whenever I tried to modify help desk form on > web client: > > Invalid password or authentication string for an existing user ARERR 329 > > Can anybody suggest me how to resolve this issue? > > My environment details as follows: > > DB :Oracle 10g > > Server :Solaris 8 > > ARS version :6.3 patch 21 > > Mid Tier version : 7.01 > > With Regards, > > Amit B. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
