Customize the view from within your user tool and unhide all the fields. I actually unhide by customizing the form but the Customize View function should work just as well. You wil need to do the same thing with EIE:Exchange too.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of sphilben Sent: Tuesday, January 18, 2011 2:03 PM To: arslist@ARSLIST.ORG Subject: AIE problem on new server ** Listers: I built a new 7.6 patch002 ARS server. Then I copied over a SQL DB from a previous 7.6 patch002 server. Everything works well except when I go to AIE. The server data in the Instances table still points to the old server. The T705 table (EIE:BackupLoadFlag) has all the data for the old server still loaded (of course) so how do I get to that table to update it to the new server? The form itself is all full of hidden fields which are not editable. I could use direct SQL but I might miss something. Is there a configuration somewhere that I am missing? Thanks. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"