The easier way is to export the entries to an ARX file update the server name. 
Delete the entries you just exported, import the entries you just modified. 
This will update the information without having to modify the form.





-----Original Message-----
From: Tommy Morris <tommy.mor...@radioshack.com>
To: arslist <arslist@ARSLIST.ORG>
Sent: Tue, Jan 18, 2011 2:11 pm
Subject: Re: AIE problem on new server


** 
Customize the view from within your user tool and unhide all the fields. I 
actually unhide by customizing the form but the Customize View function should 
work just as well. You wil need to do the same thing with EIE:Exchange too.
 

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of sphilben
Sent: Tuesday, January 18, 2011 2:03 PM
To: arslist@ARSLIST.ORG
Subject: AIE problem on new server

 
** 

Listers:

 

I built a new 7.6 patch002 ARS server. Then I copied over a SQL DB from a 
previous 7.6 patch002 server. 

 

Everything works well except when I go to AIE. The server data in the Instances 
table still points to the old server. The T705 table (EIE:BackupLoadFlag) has 
all the data for the old server still loaded (of course) so how do I get to 
that table to update it to the new server? The form itself is all full of 
hidden fields which are not editable.

 

I could use direct SQL but I might miss something. Is there a configuration 
somewhere that I am missing?

 

Thanks.

_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 
_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ 

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