Hi,
Make sure to issue the command (telnet/putty) from the actual AR Server.
You may have a firewall somewhere between the AR Server and the
SMTP-server, or the SMTP-server is not configured to accept connections
from your AR Server.
Or the SMTP server may have been inaccessible for a short period of time,
when the error message was recorded.
If a message fails in this way, the Email Engine will try to send it again.
You should have this error message logged in the AR System Email Error
Logs, connected to the original message via ($Email ID$ = 'Email ID').
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hello,
>
> I don't believe we need any more logging:
>
> javax.mail.MessagingException: Could not connect to SMTP host:
> terelay.tycoelectronics.net, port: 25;
> nested exception is:
>
> The answer is, there is no SMTP server on terelay.tycoelectronics.net
> port 25. You could verify this by using PuTTY (or telnet from a command
> prompt) and connecting to the host/port - you should get a 'connection
> refused' error.
>
>
> John
> --
> Single Sign On for AR System
> http://www.javasystemsolutions.com/jss/ssoplugin
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
