Fred,
I just gave that a try, but it only gives me the hostname in the URL, not
the actual host

http://server/arsys/home

That gives me 'server'.  In this case I have 4 web servers behind a load
balancer...I want to know which of the 4 nodes the load balancer came
through

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 08, 2011 2:44 PM
To: arslist@ARSLIST.ORG
Subject: Re: Session timeout on Midtier

You can use an Active Link to get the Mid-Tier Server name

Run process Action Command Line   
   javascript:window.F(536870923).DoSet(location.hostname);

Where 536870923 is the field ID of the field you want to hold the info.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Tuesday, March 08, 2011 3:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Session timeout on Midtier

** Another option would be to have another Mid-Tier server with a different
timeout value.  We were planning on doing what Joe suggested for our service
desk but recently have been kicking around the idea of a dedicated MT with a
much longer timeout for them.

Of course they need to know how to get to their own MT vs. what the rest of
the enterprise uses as well as we have not worked out a way to enforce only
the appropriate people are using this MT (wish there was a $MTSERVER$
keyword in AR).  Worst case we can do it at the web server level to filter
traffic.

Jason

Jason

-----Original Message-----
On Tue, Mar 8, 2011 at 12:36 PM, Joe Martin D'Souza <jdso...@shyle.net>
wrote:
** 
 
Bola,
 
Create workflow on forms where it should not timeout, to auto run a dummy
transaction before the timeout happens.. This would mean a overhead on those
clients by way of active links running on intervals running a dummy modify
or create transaction to a dummy form.. Permit this workflow to run only
when members of the groups that need this are logged in..
 
That would be the quickest and dirtiest and perhaps the only way of doing
it...
 
Cheers
 
Joe

-----Original Message----- 
From: Oyefeso, Bola 
Sent: Tuesday, March 08, 2011 3:33 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Session timeout on Midtier
 
** 
Does anyone know how to make the session not to timeout for some groups on
Middtier?
 
Bola Oyefeso

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