If you did the multiple MT servers with different timeout value how would you handle the emails that come from the application server? Would they all say http://web/arsys/forms/ars/form even if you had web for most people and web1 for say your Help Desk?
________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Tuesday, March 08, 2011 1:06 PM To: arslist@ARSLIST.ORG Subject: Re: Session timeout on Midtier ** Another option would be to have another Mid-Tier server with a different timeout value. We were planning on doing what Joe suggested for our service desk but recently have been kicking around the idea of a dedicated MT with a much longer timeout for them. Of course they need to know how to get to their own MT vs. what the rest of the enterprise uses as well as we have not worked out a way to enforce only the appropriate people are using this MT (wish there was a $MTSERVER$ keyword in AR). Worst case we can do it at the web server level to filter traffic. Jason Jason On Tue, Mar 8, 2011 at 12:36 PM, Joe Martin D'Souza <jdso...@shyle.net> wrote: ** Bola, Create workflow on forms where it should not timeout, to auto run a dummy transaction before the timeout happens.. This would mean a overhead on those clients by way of active links running on intervals running a dummy modify or create transaction to a dummy form.. Permit this workflow to run only when members of the groups that need this are logged in.. That would be the quickest and dirtiest and perhaps the only way of doing it... Cheers Joe From: Oyefeso, Bola <mailto:boyef...@dpscs.state.md.us> Sent: Tuesday, March 08, 2011 3:33 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Session timeout on Midtier ** Does anyone know how to make the session not to timeout for some groups on Middtier? Bola Oyefeso _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
