hi,

As far as I understand at least armonitor.exe needs to be 64x there might be
some issue here not sure exactly what but will be good idea to have a talk
with BMC Support on inquiry bases.

Also is everything working fine means is armonitor.exe initiating the
arserver  which is 64x process properly?

thanks,
Vikram

strauss-2 wrote:
> 
> That's almost the same as what I see on a clean 7.6.04 stack-by-piece
> install on Windows 3003 R2 x64 with 64-bit java selected everywhere.  My
> armonitor.exe is running 64-bit, not 32, and I don't have arsnmpd.exe or
> slmcollsvc.exe active (collector not installed as a service, arsnmpd
> throwing an error).  The one that really bothers me is that the
> arplugin.exe is running in 32-bit mode even though I explicitly selected
> 64-bit during the install.
> 
> On my Windows 2008 R2 x64 vm where I upgraded the 7.6.03 suite to 7.6.04
> with 64-bit selected everywhere you can, the only difference is that the
> armonitor.exe is in 32-bit mode, probably because it is an upgrade and the
> files remained in the (x86) file structure.
> 
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
> Sent: Tuesday, March 15, 2011 6:08 PM
> To: arslist@ARSLIST.ORG
> Subject: SSI 7.6.04 64 bit vs 32 bit questions
> 
> Just installed the Suite Stack Installer on Win2008/SQL2008. Installation
> took around 1 hour.
> 
> Is it normal to see the following processes running in 32 bit mode?
> APSVCAE.EXE
> ARMONITOR.EXE
> ARPLUGIN.EXE
> ARSIGNALD.EXE
> ARSNMPD.EXE
> ARSVCDSP.EXE
> PORTMAP.EXE
> SLMBRSVC.EXE
> SLMCOLLSVC.EXE
> 
> The only processes running in 64 bit are:
> ARCMDB.EXE
> AREMAILD.EXE
> ARFLASHD.EXE
> ARRECOND.EXE
> ARSERVER.EXE
> 
> I installed JDK 6.24 64 bit
> I installed JRE 6.24 64 bit
> I installed JRE 6.24 32 bit (because, as I understood, you need this
> version to run the email engine).
> 
> Shouldn't all the other processes run in 64 bit mode?
> 
> Thanks,
> Marcelo
> 
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