I looked at a 64-bit install of 7.6.03 this morning on Win2K3 R2 x64 and it is identical to the 7.6.04 Win2K3 R2 x64 machine I looked at last night - the armonitor.exe is running as a 64-bit process, and all the others match as well. The same is true for the ARS 7.6.04 processes on my staging server, where only the AR Server has been upgraded from ARS 7.1 to 7.6.04; armonitor and arserver are both running as 64-bit processes.
I don't know why armonitor.exe is running as a 32-bit process on Win2K8 R2 x64; that machine was upgraded from ARS 7.5 to 7.6.03, then 7.6.04, but so was one Win2K3 R2 x64 machine that I looked at this morning (from ARS 7.5 to 7.6.03). Since all of them are starting the arserver.exe in x64 mode properly, maybe it does not matter, but it does make you wonder why there are discrepancies between systems where 64-bit was selected wherever possible during the installation. I no longer have any other 2008 R2 systems to compare, since I have reverted all but the VM to 2003 R2 in light of the incompatibility of the Alarmpoint java client. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k Sent: Wednesday, March 16, 2011 3:52 AM To: arslist@ARSLIST.ORG Subject: Re: SSI 7.6.04 64 bit vs 32 bit questions hi, As far as I understand at least armonitor.exe needs to be 64x there might be some issue here not sure exactly what but will be good idea to have a talk with BMC Support on inquiry bases. Also is everything working fine means is armonitor.exe initiating the arserver which is 64x process properly? thanks, Vikram strauss-2 wrote: > > That's almost the same as what I see on a clean 7.6.04 stack-by-piece > install on Windows 3003 R2 x64 with 64-bit java selected everywhere. My > armonitor.exe is running 64-bit, not 32, and I don't have arsnmpd.exe or > slmcollsvc.exe active (collector not installed as a service, arsnmpd > throwing an error). The one that really bothers me is that the > arplugin.exe is running in 32-bit mode even though I explicitly selected > 64-bit during the install. > > On my Windows 2008 R2 x64 vm where I upgraded the 7.6.03 suite to 7.6.04 > with 64-bit selected everywhere you can, the only difference is that the > armonitor.exe is in 32-bit mode, probably because it is an upgrade and the > files remained in the (x86) file structure. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A > Sent: Tuesday, March 15, 2011 6:08 PM > To: arslist@ARSLIST.ORG > Subject: SSI 7.6.04 64 bit vs 32 bit questions > > Just installed the Suite Stack Installer on Win2008/SQL2008. Installation > took around 1 hour. > > Is it normal to see the following processes running in 32 bit mode? > APSVCAE.EXE > ARMONITOR.EXE > ARPLUGIN.EXE > ARSIGNALD.EXE > ARSNMPD.EXE > ARSVCDSP.EXE > PORTMAP.EXE > SLMBRSVC.EXE > SLMCOLLSVC.EXE > > The only processes running in 64 bit are: > ARCMDB.EXE > AREMAILD.EXE > ARFLASHD.EXE > ARRECOND.EXE > ARSERVER.EXE > > I installed JDK 6.24 64 bit > I installed JRE 6.24 64 bit > I installed JRE 6.24 32 bit (because, as I understood, you need this > version to run the email engine). > > Shouldn't all the other processes run in 64 bit mode? > > Thanks, > Marcelo > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > -- View this message in context: http://old.nabble.com/SSI-7.6.04-64-bit-vs-32-bit-questions-tp31159040p31161614.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
