Sorry Typo  Denial of Service  DOS or DDOS.

On Thu, Mar 17, 2011 at 10:19 AM, patrick zandi <remedy...@gmail.com> wrote:

> So for a DDSO all your customers are down.
> till it is resolved, hours later? Geographically separated servers give you
> Continued functionality during a crisis.
>
>
> On Thu, Mar 17, 2011 at 9:08 AM, Terje Moglestue <te...@moglestue.com>wrote:
>
>> Well,
>>
>> I am not using DSO. I have had great success with geographically separated
>> mid tier servers. Our users in Japan find the application on average 3
>> seconds faster for every operation accessing a local web server then
>> accessing a web server in UK. The AR Server located in UK.
>>
>> I am now looking into the possibility to improve the overall network
>> performance between AR Server and every local mid-tier server. By giving the
>> network traffic between the serves higher priorities - I hope to improve the
>> overall performance. You can control server-to-server traffic - you have no
>> or limited control over end users accessing the mid-tier.
>>
>> With world-wide support centers - using the same AR installation, the plan
>> is to have local web serves/mid-tier servers to improve end-to-end
>> performance.
>>
>> Am I missing out of anything here?
>>
>> ARS 75p7, ITSM 75p1, mid-tier servers 7.6.4. Platform Windows Server 2008
>> 64 bits.
>>
>> ~
>> Terje
>>
>>
>> ________________________________
>>
>> From: Action Request System discussion list(ARSList) on behalf of patrick
>> zandi
>> Sent: Wed 16/03/2011 04:52 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: ITSM 7.6.4
>>
>>
>> ** Geographically separated mid-tiers is not recommended.
>> making servers geographically separated (using DSO) and mid-tiers with
>> them is.
>>  The network traffic between a mid-tier and the ARS server should be
>> protected, at a high level of encryption, and to further put it
>> geographically separated over a wan is a performance killer.
>>
>> IMHO
>>
>> Put the mid-tier and the Server on the same Physical Switch (reducing
>> time)
>> use a group of mid-tier's (they are just clients) load balanced to
>> increase speed.
>> Use the pre-load to increase speed, Tune the oracle tables associated with
>> the common IO calls people are having.
>> The top 10
>> user indexes appropriately
>> use efficient queries
>> consider using set fields actions in filters instead of active links
>> avoid using filters which perform run process
>> stagger escalations times
>> use direct sql, $PROCESS$, sparingly
>> avoid sending notifications to many addressees
>> minimize the number of diary and long character Fields
>> avoid admin tool def changes during peak hours
>> keep you application design simple
>> implement DSO
>> allocate enough shared memory in the tomcat and server
>> provide adequate computer and network resource.
>>
>>
>>
>> On Wed, Mar 16, 2011 at 12:26 PM, Roger Justice <rjust2...@aol.com>
>> wrote:
>>
>>
>>        ** The first way to imporve WEB client performance is to locate the
>> Mid_Tier servers closer to you users.
>>
>>
>>
>>
>>        -----Original Message-----
>>        From: Gard, Richard J <rjg...@statestreet.com>
>>        To: arslist <arslist@ARSLIST.ORG>
>>        Sent: Wed, Mar 16, 2011 12:23 pm
>>        Subject: Re: ITSM 7.6.4
>>
>>
>>        David,
>>
>>        We are planning for our next global deployment of ITSM (7.6.03/4).
>>  The new
>>        solution will hopefully address considerable performance issues
>> experienced by
>>        remote users of our current 7.1 deployment.  The current deployment
>> is located
>>        on the eastern seaboard where a large portion of my customer base
>> is located.
>>        However, my clients in Asia Pacific (fastest growing) and Europe
>> have complained
>>        about slow performance.  What is the recommended implementation of
>> ITSM 7.6.03/4
>>        that will present the best response times for all users of the
>> system?  We have
>>        considered placing mid tier and app servers in the remote regions,
>> but I don't
>>        have data to support this design.  The reference architecture
>> document
>>        (
>> http://documents.bmc.com/supportu/documents/49/03/114903/114903.pdf) does
>> not
>>        speak to this design challenge directly.  Suggestions greatly
>> appreciated.
>>
>>        Best regards,
>>        Rich
>>        ?
>>        ?
>>        ?
>>        ?
>>        GIS-ISS-SEM
>>        Service Technology Development Manager
>>        ITIL Practisioner Certified: Support and Restore
>>        -----Original Message-----
>>         From: Action Request System discussion list(ARSList) [ <mailto:
>> ars_attend%20WWRUG11%20www.wwrug.com%20ARSlist:>
>>
>>
>>
>> _______________________________________________________________________________
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>
>
>
> --
> Patrick Zandi
>



-- 
Patrick Zandi

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