Jennifer, Can you send me a copy as well?
Thank you, On Mon, May 23, 2011 at 4:20 PM, Meyer, Jennifer L <jennifer.me...@nc.gov>wrote: > ** > > I’m so glad that so many people are able to benefit from it. I found that > making it really clarified the ITIL process for me. > > > > Jennifer Meyer > > Remedy Technical Support Specialist > > State of North Carolina > > Office of Information Technology Services > > Service Delivery Division ITSM & ITAM Services > > Office: 919-754-6543 > > ITS Service Desk: 919-754-6000 > > jennifer.me...@nc.gov > > http://its.state.nc.us > > > > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by an > authorized State Official. > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Susan Palmer > *Sent:* Monday, May 23, 2011 4:33 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > > > ** > > Jennifer, > > > > Congratulations on producing that ppt. It's so simple and clear to > understand. I plan on using it and will give you kudos credit for it!! > > > > Susan > > On Fri, May 20, 2011 at 11:26 AM, Matt Reinfeldt < > arsl...@mattreinfeldt.com> wrote: > > For anyone else looking for this file, please go grab it from > http://www.remedyusergroups.com > > Enjoy! > > Matt R. > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:arslist@ARSLIST.ORG] On Behalf Of Meyer, Jennifer L > Sent: Friday, May 20, 2011 8:28 AM > > To: arslist@ARSLIST.ORG > Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > That would be divine, Matt. > > Jennifer Meyer > Remedy Technical Support Specialist > State of North Carolina > Office of Information Technology Services > Service Delivery Division ITSM & ITAM Services > Office: 919-754-6543 > ITS Service Desk: 919-754-6000 > jennifer.me...@nc.gov > http://its.state.nc.us > > E-mail correspondence to and from this address may be subject to the North > Carolina Public Records Law and may be disclosed to third parties only by > an > authorized State Official. > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt > Sent: Thursday, May 19, 2011 6:03 PM > To: arslist@ARSLIST.ORG > Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > I can post the final version for download on the RemedyUserGroups site, if > you want, Jennifer. :-) > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Michael > Sent: Thursday, May 19, 2011 4:20 PM > To: arslist@ARSLIST.ORG > Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident > ..problem..change) > > I would love a copy as well if you do not mind! > > Very much appreciated! > > -- > Michael Hirst > University of Arizona, > UITS > 520-621-0867 > > On Thu, May 19, 2011 at 6:55 AM, Meyer, Jennifer L > <jennifer.me...@nc.gov> wrote: > > The ITIL-compliant refrigerator is now available. Thanks to all of you > who responded with great ideas, especially Rich Gard for the expansion on > Problem Management and ITIL, and to Joe D'Souza, who got us all off on this > tangent. > > > > If you asked for the Refrigerator yesterday, I've sent you the > ITIL-compliant version this morning. > > > > Jennifer Meyer > > Remedy Technical Support Specialist > > State of North Carolina > > Office of Information Technology Services > > Service Delivery Division ITSM & ITAM Services > > Office: 919-754-6543 > > ITS Service Desk: 919-754-6000 > > jennifer.me...@nc.gov > > http://its.state.nc.us > > > > E-mail correspondence to and from this address may be subject to the > North > Carolina Public Records Law and may be disclosed to third parties only by > an > authorized State Official. > > > > > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
