Jennifer, If you'd like the fame and glory on an even broader scale, you could also post it as a Document on the AR System forum of the BMC Developer Network...
https://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system -David J. Easter Manager of Product Management, Remedy Platform BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt Sent: Monday, May 23, 2011 06:51 PM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Please visit http://www.remedyusergroups.com to download this PowerPoint. :-) Jennifer was kind enough to allow us to post it there for everyone's convenience! Thank you, Matt R. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vaibhav Singhal Sent: Monday, May 23, 2011 6:54 PM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer, Request for one more forward to my Id please - vaibhavsinghal....@gmail.com<mailto:vaibhavsinghal....@gmail.com> Thank you ________________________________ From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of adrian conway [adrianconway1...@gmail.com] Sent: Tuesday, May 24, 2011 5:08 AM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer, Can you send me a copy as well? Thank you, On Mon, May 23, 2011 at 4:20 PM, Meyer, Jennifer L <jennifer.me...@nc.gov<mailto:jennifer.me...@nc.gov>> wrote: ** I'm so glad that so many people are able to benefit from it. I found that making it really clarified the ITIL process for me. Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543<tel:919-754-6543> ITS Service Desk: 919-754-6000<tel:919-754-6000> jennifer.me...@nc.gov<mailto:jennifer.me...@nc.gov> http://its.state.nc.us<http://its.state.nc.us/> E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Susan Palmer Sent: Monday, May 23, 2011 4:33 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer, Congratulations on producing that ppt. It's so simple and clear to understand. I plan on using it and will give you kudos credit for it!! Susan On Fri, May 20, 2011 at 11:26 AM, Matt Reinfeldt <arsl...@mattreinfeldt.com<mailto:arsl...@mattreinfeldt.com>> wrote: For anyone else looking for this file, please go grab it from http://www.remedyusergroups.com<http://www.remedyusergroups.com/> Enjoy! Matt R. -----Original Message----- From: Action Request System discussion list(ARSList) _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"