Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)

[Vaibhav Singhal]

** Thanks Matt   From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of Matt Reinfeldt [arsl...@mattreinfeldt.com] Sent: Tuesday, May 24, 2011 7:21 AM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Please visit http://www.remedyusergroups.com to download this PowerPoint.  :-)  Jennifer was kind enough to allow us to post it there for everyone's convenience!   Thank you,   Matt R.   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vaibhav Singhal Sent: Monday, May 23, 2011 6:54 PM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)   ** Jennifer,   Request for one more forward to my Id please - vaibhavsinghal....@gmail.com     Thank you   From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On Behalf Of adrian conway [adrianconway1...@gmail.com] Sent: Tuesday, May 24, 2011 5:08 AM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change) ** Jennifer,   Can you send me a copy as well?    Thank you, On Mon, May 23, 2011 at 4:20 PM, Meyer, Jennifer L <jennifer.me...@nc.gov> wrote: ** I’m so glad that so many people are able to benefit from it.  I found that making it really clarified the ITIL process for me.   Jennifer Meyer Remedy Technical Support Specialist State of North Carolina Office of Information Technology Services Service Delivery Division ITSM & ITAM Services Office: 919-754-6543 ITS Service Desk: 919-754-6000 jennifer.me...@nc.gov http://its.state.nc.us   E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer Sent: Monday, May 23, 2011 4:33 PM To: arslist@ARSLIST.ORG Subject: Re: Refrigerator - old subject line ( diff b/w .. Incident ..problem..change)   ** Jennifer,   Congratulations on producing that ppt.  It's so simple and clear to understand.  I plan on using it and will give you kudos credit for it!!   Susan On Fri, May 20, 2011 at 11:26 AM, Matt Reinfeldt <arsl...@mattreinfeldt.com> wrote: For anyone else looking for this file, please go grab it from http://www.remedyusergroups.com Enjoy! Matt R. -----Original Message----- From: Action Request System discussion list(ARSList) _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ ::DISCLAIMER:: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_