You've considered developer mode being on....right? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse Sent: Monday, June 13, 2011 5:39 AM To: arslist@ARSLIST.ORG Subject: Re: *******ITSM 7.6.4 install in VM environment
Hi Enslin! If this is a production environment, rather put your DB on a physical host - especially if you need high throughput and/or reliability and/or good performance. (Otherwise, suffer in silence...) :-) One reliable, good performing VM environment would be Solaris/Oracle, but you are using Micro...t. We've had to solve some serious problems on 7.6.4 recently relating to running the DB on a VM (Bad Performance and serious system outages). It's OK to run everything else in a VM, but the DB should rather be on a physical host if you want best performance & reliability. If you use these servers for Dev or QA, I'd say, you can run the DB on a VM, but be prepared for bad performance. Alternatively, If you absolutely have to stick to these VM's, install Remedy directly on the SQL box and beef up the RAM to 16Gb or more. Then use the old APP VM for Mid-Tier & AIE on 8Gb RAM. You won't gain extreme amounts of performance, but this split should give best possible performance within that specific configuration set. Also test your network and disk setups to see if they are performing optimally, as disk and network could also have a huge impact on performance. Best Regards, Theo -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Enslin Van Blerk - MWEB Sent: 11 June 2011 10:41 To: arslist@ARSLIST.ORG Subject: *******ITSM 7.6.4 install in VM environment Hi All We created two VM Servers, one for APP and MidTier and the other one for SQL. After the install it is simply to slow to use and I need to know if there are any best practises and advice for installing Remedy ITSM 7.6.4 in a virtual environment? Windows 2008 R2 16Gig RAM 4 CPU - App server Windows 2008 R2 8Gig RAM 4 CPU - SQL server Maybe someone tried it before and realized that the application simply does not perform in a virtual environment Maybe some specific configurations to be set, any data would be welcomed. Regards Enslin Connect with South Africa?s leading Internet Service Provider and discover the magic of the Internet and all its possibilities. Call 08600 32000 or click here(http://www.mweb.co.za/productsservices/) for more. MWEB :-) CONNECT AND YOU CAN. This electronic communication and the attached file(s) are subject to a disclaimer which can be accessed on the following link: Disclaimer - or copy the following URL into your browser - http://www.mweb.co.za/disclaimer. If you are unable to view the disclaimer, please contact ab...@mweb.com for a copy. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"