I found the .def file under: C:\Program Files (x86)\AR System\servername\midtier\samples
On Thu, Jun 16, 2011 at 2:24 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote: > ** > > From memory as I do not have a server to check that against, that sounds > about right.. > > Joe > > *From:* strauss <stra...@unt.edu> > *Sent:* Thursday, June 16, 2011 1:41 PM > *Newsgroups:* public.remedy.arsystem.general > *To:* arslist@ARSLIST.ORG > *Subject:* Re: No more Object List in 7.6.04 Browser > > > \BMC Software\ARSystem\midtier\samples ?? That’s where I see it (on > multiple servers). > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Joe Martin D'Souza > *Sent:* Thursday, June 16, 2011 11:50 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: No more Object List in 7.6.04 Browser > > > > ** > > > > It has to be there.. If its not there there may be other things I may be > worried about – like your 7.6.04 installation may not really have been > successful??? > > > > Look at your install logs for red or yellow flags.. Usually reds good > enough but sometimes a yellow may actually be a red.. > > > > Joe > > > > *From:* Shafqat Ayaz <shafq...@yahoo.com> > > *Sent:* Thursday, June 16, 2011 12:12 AM > > *Newsgroups:* public.remedy.arsystem.general > > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: No more Object List in 7.6.04 Browser > > > > ** > > I have looked all over the installation directories and cannot find this > def file. can anyone please send this to me ? > > I am on 7.6.04. > > thank you in advance for your help. > > > > * > > Shafqat Ayaz* > > > ------------------------------ > > *From:* Jase Brandon <jasebran...@gmail.com> > *To:* arslist@ARSLIST.ORG > *Sent:* Tuesday, June 14, 2011 4:32 PM > *Subject:* Re: No more Object List in 7.6.04 Browser > > ** Thanks to All Gentlemen, > After the .def file import, restart arserver.exe and tomcat.exe, flushed > cache on the mid-tier config tool. Now the Object List is officially back in > business on 7.6.04 SP1... working great. > > Thanks, :-) > > Jase > > On Tue, Jun 14, 2011 at 6:30 PM, strauss <stra...@unt.edu> wrote: > > ** > > I just tried that (importing the def) and was able to open People and > search and it displayed properly. Make sure that after importing, you flush > the cache on the mid-tier where you enabled the object list and force a new > pre-load. > > > > The only downside I see immediately is that if you defined your server in > both short and long name forms – the latter so that the Atrium Core Console > will work in both the User Tool and the web, among other things, you get a > double list. This does NOT affect the normal operation of the ITSM app (as > far as we have explored it), but it does affect the Object List. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Larry Barnes > *Sent:* Tuesday, June 14, 2011 5:08 PM > > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: No more Object List in 7.6.04 Browser > > > > ** > > I have imported the def file and enable it. But now when I attempt to open > a form it briefly opens and then closes; i.e.. People form. Still trying to > figure this one out; along with many other anomalies! > > > > L.B. > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Danny Kellett > *Sent:* Tuesday, June 14, 2011 2:28 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: No more Object List in 7.6.04 Browser > > ** > > Hi, > > > > You have to import the def called ARsystemMidtierObjectList.def found in > the installation directory. Then enable it in the midtier config.jsp > > > > Kind regards > > Danny > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jase Brandon > *Sent:* 14 June 2011 22:01 > *To:* arslist@ARSLIST.ORG > *Subject:* No more Object List in 7.6.04 Browser > > > > ** Hello All, > Has anyone come up with a way to get our old friend "The Object List" back > in the browser for 7.6.04? > My company's user community is on the edge of mutiny without their Object > list. > Thought I would run it by the experts and see if anyone had overcome this > yet. > > Thanks, > > Jase Brandon > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
