It is a web page you go to. There is no manual editing of a config file. The URL is http://{YourWebServer}/arsys/shared/config/config.jsp
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brett Azzopardi Sent: Tuesday, June 14, 2011 8:04 PM To: arslist@ARSLIST.ORG Subject: Re: No more Object List in 7.6.04 Browser Hi guys, I would love to give this a shot myself but have no understanding of HTML. Could someone explain where in the config file this needs to be added and how to enable it? I have had a look at the file and it is not obvious as I had hoped. Cheers, Brett -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Jase Brandon Sent: Wed 6/15/2011 9:32 AM To: ARSList Subject: Re: No more Object List in 7.6.04 Browser Thanks to All Gentlemen, After the .def file import, restart arserver.exe and tomcat.exe, flushed cache on the mid-tier config tool. Now the Object List is officially back in business on 7.6.04 SP1... working great. Thanks, :-) Jase -----Original Message----- On Tue, Jun 14, 2011 at 6:30 PM, strauss <stra...@unt.edu> wrote: > I just tried that (importing the def) and was able to open People and > search and it displayed properly. Make sure that after importing, you flush > the cache on the mid-tier where you enabled the object list and force a new > pre-load. > > > The only downside I see immediately is that if you defined your server in > both short and long name forms - the latter so that the Atrium Core Console > will work in both the User Tool and the web, among other things, you get a > double list. This does NOT affect the normal operation of the ITSM app (as > far as we have explored it), but it does affect the Object List. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > >-----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Larry Barnes > *Sent:* Tuesday, June 14, 2011 5:08 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: No more Object List in 7.6.04 Browser > > I have imported the def file and enable it. But now when I attempt to open > a form it briefly opens and then closes; i.e.. People form. Still trying to > figure this one out; along with many other anomalies! > > L.B. > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Danny Kellett > *Sent:* Tuesday, June 14, 2011 2:28 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: No more Object List in 7.6.04 Browser > > Hi, > > You have to import the def called ARsystemMidtierObjectList.def found in > the installation directory. Then enable it in the midtier config.jsp > > Kind regards > Danny > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Jase Brandon > *Sent:* 14 June 2011 22:01 > *To:* arslist@ARSLIST.ORG > *Subject:* No more Object List in 7.6.04 Browser > > Hello All, > Has anyone come up with a way to get our old friend "The Object List" back > in the browser for 7.6.04? > My company's user community is on the edge of mutiny without their Object > list. > Thought I would run it by the experts and see if anyone had overcome this > yet. > > Thanks, > Jase Brandon _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
