ARSystem, ITSM. no worries (more or less)
Don't get me started on the BMC Analytics I did in 2008: It worked, it installed fine, configuring it was something else. I have tried to keep clear of Analytics ever since, or until they use the permissions from the ARSystem: has that happened yet? As you head into the wilderness, you need to see the forest through the trees. . Dan p.s. I said relatively pain free, i.e. not the horror stories I read from others From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: August 12, 2011 11:20 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.04 -- Installers (in general) ** Windows pain free: So you have never installed BMC Analytics / or the fact that on the download site they put the boxi 3.1 and sp2 next to the 7.6.01 version -- which needs 3.1 SP 3 (oh that is in the 7.6.04 installer download area.. And by the way: if you install into a folder with the name (x86) -- IT will not run (which is the DEFAULT name) so we used BOB instead ! What are you talking about Dan... ever install the BMC BCA? Marimba? AIE? Foundation Discovery? NOW ADDM is! but it is an appliance.. These were never that clean.. LOL On Fri, Aug 12, 2011 at 11:01 AM, arslist <arsl...@danielbloom.ca> wrote: ** What's the issue, it is already intuitively obvious: You search the log for anything that has "Error" and then compare it to the list of known errors that aren't errors, And if anything is left, it probably has a problem, but not necessarily; and if nothing is left it is probably ok but not necessarily. Welcome to Friday. Since others seem to like to reply with Ads I will: Come to WWRUG11 and in An Evening With Engineering you can ask them, politely and constructively, what they were thinking And how they are fixing it J Or just ask about technical things, it always helps to be asking the people that wrote it. I sure would like an installer that doesn't imply I am doing everything and have to deselect what I don't want and then wonder If it is really only doing what I did want. Reminds me of Microsoft, and that is just plain scary. .. Dan p.s. mind you, my installs on Windows/SQL have historically been relatively pain free compared to UNIX, for years they went without issue From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: August 12, 2011 10:37 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.04 -- Installers (in general) ** While we are on the subject of installers.. Is there an **easy** way to know if the install *completed correctly? *completed = finished with ***everything installed **Easy = clear, concise, not spending hours looking through logs. *** Everything = all files, all required everything that makes it work. _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris Sent: Friday, August 12, 2011 9:32 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.04 -- Installers (in general) ** That's just crazy-talk! Next thing you know, you will want them to build and release an installer that actually works. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of patrick zandi Sent: Friday, August 12, 2011 9:25 AM To: arslist@ARSLIST.ORG Subject: ARS 7.6.04 -- Installers (in general) ** Now I know I am not the Remedy Engineer designing these applications or their installers, however ""I have a thought!"" BMC: Would you all consider creating your installers so they are not ALL or nothing? Maybe make the installer so that it asks what you want to install, then another box that says force (otherwise it checks to see if it is already successfully installed already). The only reason I say this is one simple reason.. if the installer takes up to 12 - 24 hours to run, and you do not have direct access to he server itself (its console).. then your like me.. I login to a windows box co-located and do a CygWin or Reflection X and call the display back.. but if you have ANY form of security, then the an idle console (terminal service) is a kick off after so long.. 1 hour usually.. This is a frustrating to run an install of ITSM 2-4 times to make sure it finished. When if it had the checks or stages of some kind, then you would not have as much work to do, and you can continue where you left off.. Just wondering.. -- Patrick Zandi _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Patrick Zandi _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
