I agree ! Extra Clicking And traversing the Entire screen to do things.. Also the RealEstate is lost approx 3/8th's inch (browser menu) and then at the bottom as well, so to me it is a whole 2" - 2.5 inches of real estate gone.. Usertool had 1" so a 1.5" loss is huge. Some poor fella with a small screen is going to have a identity crisis.. lol Flash is very insecure, and there are alot of know hacks for Flash, and PDF's that are very dangerous..
On Thu, Aug 11, 2011 at 1:57 PM, Stroud, Natalie K <nkst...@sandia.gov>wrote: > ** > > Amen, Claire!**** > > ** ** > > We just rolled out with ITSM 7.6.04 about 2 weeks ago and we decided to go > with the Best Practice view precisely because the Classic view is being > deprecated. Our service desk analysts are already complaining that their > hands hurt because of all the extra clicking.**** > > ** ** > > As far as our users are concerned, they don’t care how nice and pretty and > “clean” the screen looks – they want to be able to get to the information > they need in the most efficient manner possible even if it means their > screen looks a bit cluttered.**** > > ** ** > > ** ** > > *Natalie Stroud* > Remedy Tester > Science Applications International Corporation (SAIC), > contractor to Sandia National Labs > Albuquerque, NM > (505)844-7983 > nkst...@sandia.gov <mailto:nkst...@sandia.gov <nkst...@sandia.gov>>**** > > ** ** > > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"