Hi,
Yes, my memory was a little bit mixed up...
In ARDBC you typically implement these two functions:
1. ARDBCGetListEntryWithFields - for searching entries
2. ARDBCGetEntry - for retrieving one complete entry with all fields
As BMC only wanted to show a list, the ARDBCGetEntry was not really needed.
But if you want to do a Set-Fields, both of these calls needs to be
implemented. As a Set-Field first searches using
ARDBCGetListEntryWithFields, and then retrieves the selected/first record
using ARDBCGetEntry.
So do you know how it is in this particular case? Have they added
ARDBCGetEntry in version after 7.5?
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> With 7.5, only glewf and gle work with that ardbc plugin. Ge does not
> work. The devs only implemented what they needed for their purposes.
> On Oct 20, 2011 12:12 PM, "Misi Mladoniczky" <m...@rrr.se> wrote:
>
>> Hi Doug,
>>
>> It all depends on which calls that specific ARDBC-plugin has
>> implemented.
>>
>> When I played around with these things quite some time ago, it turned
>> out
>> that the GetListEntry-call used in Set-Fields was NOT implemented, but
>> the
>> GetListEntryWithFields-call was.
>>
>> This is the reason for my recommendation earlier.
>>
>> Another thing to note is that all fields may not be searchable in an
>> ARDBC-form, this also depends on how the functions has been implemented
>> in
>> the plugin.
>>
>> BMC usually only implements the calls/search-fields needed at the
>> moment.
>>
>> So Kerry, please go ahead and try the Set-Fields version, and let us
>> know
>> how it works out.
>>
>> Another issue with Active-Link Set-Fields are that they issue different
>> calls in different versions of the AR System, and also behaves
>> differently
>> between Mid-Tier and the Windows-client... But a filter-set-fields
>> should
>> always work in the same way.
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>>
>> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11):
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> Find these products, and many free tools and utilities, at
>> http://rrr.se.
>>
>> > Kerry,
>> >
>> > Just to take this one step further.....
>> >
>> > If you have a table field, that means you are searching a form. If
>> you
>> > can
>> > change the qualifier of the table, that means that is a search
>> criteria
>> > for the
>> > form.
>> >
>> > So, you could use a Set Fields operation to just pull back the data
>> > directly to
>> > a field rather than having to have a table field and then walk it to
>> get
>> > the
>> > information.
>> >
>> > This may be a further simplification of the work you need to do.
>> >
>> > Just an idea in case it is useful,
>> >
>> > Doug Mueller
>> >
>> > -----Original Message-----
>> > From: Action Request System discussion list(ARSList)
>> > [mailto:arslist@ARSLIST.ORG] On Behalf Of Kerry Murdock
>> > Sent: Thursday, October 20, 2011 2:29 AM
>> > To: arslist@ARSLIST.ORG
>> > Subject: Re: How to get the Users's license? [I]
>> >
>> > Sorry - I was referring to Paul's message.
>> >
>> > BUT - you did solve my problem!!
>> >
>> > So, I copied the table field from 'AR System Administration: Manage
>> User
>> > Licences' and put it on the form where I want to find the users's
>> licence.
>> >
>> > I removed all the columns except 'Write Licence'.
>> >
>> > I set the table qualification to:
>> > ('licuserinfolicensecategory' = 0) AND ('licuserinfocurrentregdtype' =
>> 0)
>> > AND ('licuserinfolictype' = 0) AND ('licuserinfousername' = $USER$)
>> >
>> > Hey presto - I can refresh that table and at any point find the
>> current
>> > user's licence!
>> >
>> > Thanks Misi!
>> >
>> > Kerry
>> >
>> >
>> _______________________________________________________________________________
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>> >
>> >
>> _______________________________________________________________________________
>> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>> >
>>
>>
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
