After 7.5, I do not know. The systems I have available are 7.5. On Fri, Oct 21, 2011 at 12:01 AM, Misi Mladoniczky <m...@rrr.se> wrote:
> Hi, > > Yes, my memory was a little bit mixed up... > > In ARDBC you typically implement these two functions: > 1. ARDBCGetListEntryWithFields - for searching entries > 2. ARDBCGetEntry - for retrieving one complete entry with all fields > > As BMC only wanted to show a list, the ARDBCGetEntry was not really needed. > > But if you want to do a Set-Fields, both of these calls needs to be > implemented. As a Set-Field first searches using > ARDBCGetListEntryWithFields, and then retrieves the selected/first record > using ARDBCGetEntry. > > So do you know how it is in this particular case? Have they added > ARDBCGetEntry in version after 7.5? > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > With 7.5, only glewf and gle work with that ardbc plugin. Ge does not > > work. The devs only implemented what they needed for their purposes. > > On Oct 20, 2011 12:12 PM, "Misi Mladoniczky" <m...@rrr.se> wrote: > > > >> Hi Doug, > >> > >> It all depends on which calls that specific ARDBC-plugin has > >> implemented. > >> > >> When I played around with these things quite some time ago, it turned > >> out > >> that the GetListEntry-call used in Set-Fields was NOT implemented, but > >> the > >> GetListEntryWithFields-call was. > >> > >> This is the reason for my recommendation earlier. > >> > >> Another thing to note is that all fields may not be searchable in an > >> ARDBC-form, this also depends on how the functions has been implemented > >> in > >> the plugin. > >> > >> BMC usually only implements the calls/search-fields needed at the > >> moment. > >> > >> So Kerry, please go ahead and try the Set-Fields version, and let us > >> know > >> how it works out. > >> > >> Another issue with Active-Link Set-Fields are that they issue different > >> calls in different versions of the AR System, and also behaves > >> differently > >> between Mid-Tier and the Windows-client... But a filter-set-fields > >> should > >> always work in the same way. > >> > >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP > 2011) > >> > >> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11): > >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > >> logs. > >> Find these products, and many free tools and utilities, at > >> http://rrr.se. > >> > >> > Kerry, > >> > > >> > Just to take this one step further..... > >> > > >> > If you have a table field, that means you are searching a form. If > >> you > >> > can > >> > change the qualifier of the table, that means that is a search > >> criteria > >> > for the > >> > form. > >> > > >> > So, you could use a Set Fields operation to just pull back the data > >> > directly to > >> > a field rather than having to have a table field and then walk it to > >> get > >> > the > >> > information. > >> > > >> > This may be a further simplification of the work you need to do. > >> > > >> > Just an idea in case it is useful, > >> > > >> > Doug Mueller > >> > > >> > -----Original Message----- > >> > From: Action Request System discussion list(ARSList) > >> > [mailto:arslist@ARSLIST.ORG] On Behalf Of Kerry Murdock > >> > Sent: Thursday, October 20, 2011 2:29 AM > >> > To: arslist@ARSLIST.ORG > >> > Subject: Re: How to get the Users's license? [I] > >> > > >> > Sorry - I was referring to Paul's message. > >> > > >> > BUT - you did solve my problem!! > >> > > >> > So, I copied the table field from 'AR System Administration: Manage > >> User > >> > Licences' and put it on the form where I want to find the users's > >> licence. > >> > > >> > I removed all the columns except 'Write Licence'. > >> > > >> > I set the table qualification to: > >> > ('licuserinfolicensecategory' = 0) AND ('licuserinfocurrentregdtype' = > >> 0) > >> > AND ('licuserinfolictype' = 0) AND ('licuserinfousername' = $USER$) > >> > > >> > Hey presto - I can refresh that table and at any point find the > >> current > >> > user's licence! > >> > > >> > Thanks Misi! > >> > > >> > Kerry > >> > > >> > > >> > _______________________________________________________________________________ > >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > >> > > >> > > >> > _______________________________________________________________________________ > >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > >> > > >> > >> > >> > _______________________________________________________________________________ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > >> > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
