We're near launch of a new Remedy system. We plan to use the SRM
("ServiceRequestConsole/enduser") as the 'front door' for all our tickets.
We'd like to be able to do some tweaks on it, to 're-brand' it to look more
like our other web pages. This would involve such things as logo, colors,
banner, & footer.
We've asked around and been told the only thing that can be changed is the
logo-graphic (top-left corner). I just find it difficult to believe that
other companies aren't doing more in the way of custom 'skins' for the SRM
user-interface.
Does anyone have any suggestions they can offer regarding how we might
accomplish this?
Regards,
-dpb-
David Burdette; Assistant Director, Computing Infrastructure Services
University of Florida; Computing and Networking Services
<http://www.cns.ufl.edu> www.cns.ufl.edu : Voice 352.273-1309 : Fax
352.392-1440
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