David - We opted to use KineticData for this and other inflexibilities and to take advantage of its powerful Request and Survey Mgt functions. Their tool is friendly and intuitive. I'd be glad to show you our instance(s) if you drop me a line. We can do a http:\\join.me next week.
Sorry to hear of your dilemma, but I am sure you can bring your service items to life very quickly, and use your CSS brand and color schemas very easily. Sent via BlackBerry by AT&T -----Original Message----- From: David Burdette <dav...@ufl.edu> Sender: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> Date: Fri, 28 Oct 2011 10:34:25 To: <arslist@ARSLIST.ORG> Reply-To: arslist@ARSLIST.ORG Subject: SRM - Colors & 'Branding'? We're near launch of a new Remedy system. We plan to use the SRM ("ServiceRequestConsole/enduser") as the 'front door' for all our tickets. We'd like to be able to do some tweaks on it, to 're-brand' it to look more like our other web pages. This would involve such things as logo, colors, banner, & footer. We've asked around and been told the only thing that can be changed is the logo-graphic (top-left corner). I just find it difficult to believe that other companies aren't doing more in the way of custom 'skins' for the SRM user-interface. Does anyone have any suggestions they can offer regarding how we might accomplish this? Regards, -dpb- David Burdette; Assistant Director, Computing Infrastructure Services University of Florida; Computing and Networking Services <http://www.cns.ufl.edu> www.cns.ufl.edu : Voice 352.273-1309 : Fax 352.392-1440 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"