TNSPING is the command in the oracle_home / bin directory.. http://www.oracleutilities.com/OSUtil/ping.html
On Wed, Dec 14, 2011 at 10:17 AM, Anders Lauri <olleba...@gmail.com> wrote: > Still the same issue, I just did a re-install competely. It was an empty > db anyhow, test & development. > > ** can you TNSPING the oracle db > can you sqlplus with the USER you are logged in as to the db (system or SA) > can you login as ARAdmin (sqlplus) > > once that works:: then it should be clear to proceed:: I had all that and > still got what you got.. and never could upgrade... > I got busy and never went back to it, I just used sp1:: it worked > immediately. > Something is missing in the code (I believe), the SP2 patch needs to be > Patched again. > > On Tue, Dec 13, 2011 at 6:44 PM, Anders Lauri <olleba...@gmail.com> wrote: > > 'm starting to think this is related to the way the installer connects > to the Oracle installation, it's seems to be using an "oraload" file in the > /tmp/xxxxx directory, however, my tsnames.ora seems to be broken so > "oraload" replies an Oracle error code. > > Strange though that the second connection attempts works (when entering > all credentials for the database), I'm guessing it must be using sqlplus > and using a fixed string such as "sqlplus 'username/password@server/ID'. > > I will try to dig into this tomorrow. > > > > > ######################################### > > I tried creating a new temp space, however, still the same message. > > > > > ** Oh wait:: there is an additional feature:: if this is the issue > with the temp space? There is a know issue since (I don't know when - 3 > versions) that if you upgrade it requires you put in a NEW artmpspace and > it must be created: and conveniently it will not delete the old one either: > you cannot use existing table space for the artmpspace.. > > > > On Tue, Dec 13, 2011 at 4:07 PM, Anders Lauri <olleba...@gmail.com> > wrote: > > Joe, > > Apologies for the unclear message, please view this ( > http://oi40.tinypic.com/2hchu1w.jpg) image for a clear explanation, > basically. I fill out all information (regarding contact details and tables > for the database), ARS 7.6.04 SP2 installer successfully establish contact > with the database but tells me that an existing ARSystem table exis and my > only valid options (which I can't find anywhere) are Upgrade, Overwrite and > ServerGroup. > > And no - I'm always installing as root, however, after the > installation is down I do a chown -R ars:ars on the entire /opt/bmc > structure to run all services as user ars, however, installation always > conducted as root. > > #################### > > Anders, > > I'm a little confused on your second email in response to Freds.. > > You said and I quote "it's says the only valid options are upgrade, > overwrite and server group. I don't see upgrade anywhere". > > Upgrade is the first option that you see that you mentioned in that > list > followed by the statement that you don’t see upgrade anywhere.. > What's the > first option then? > > Assuming your response was a typo, are you installing using the same > UNIX > system user as the previous install? If the user you are installing > as is > different and has no access to the installation directories as the > previous > user, I can see how it may not be able to read the previous > installations > configuration files. Was the previous installation a root install > and you > are now attempting a non root upgrade? Was the previous installation > owned > by some other non root user? > > Joe > > -----Original Message----- > From: Anders Lauri > Sent: Tuesday, December 13, 2011 2:54 PM Newsgroups: > public.remedy.arsystem.general > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.6.04 SP2 no upgrade option in Linux > > It's asking me to specify the table and temp. table, when I select > the same, > it's says the only valid options are upgrade, overwrite and server > group. I > don't see upgrade anywhere. > > > > > I saw that when upgrading to 7.6.03 when I didn't re-type all the > passwords > into the installer. When I re-typed the passwords (even though it > looked > like it already knew them) it gave me the upgrade option. > Apparently if it > asks for the DBA info then it couldn't connect as the aradmin user. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Anders Lauri > Sent: Tuesday, December 13, 2011 8:04 AM > To: arslist@ARSLIST.ORG > Subject: ARS 7.6.04 SP2 no upgrade option in Linux > > Hi, > > I'm trying to upgrade to SP2 from version 7.6.04, however, I'm not > prompted > with any upgrade option, the installer finds my current > ARS-installation, > however, no option regarding update is presented, only overwrite or > new > installation (the installer asks for DBA-admin credentials later in > the > installation). > > Anyone have a suggestion on what might cause this? > > Best Regards, > > Anders L. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > -- > Patrick Zandi > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > Top of Message | Previous Page | Permalink > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > > > -- > Patrick Zandi > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
