On that form, is there a view field or DV field that shows another form (a form within a frame)? If so, how ugly a way to do such a thing. I guess with CSS fixed positioning, one is boxed into a corner of making bad choices when it comes to designing a web interface.
Axton Grams On Thu, Feb 9, 2012 at 11:24 AM, Jiri Pospisil < jiri.pospi...@lchclearnet.com> wrote: > Thanks for the response. > > Just one point I should have made clearer. > The horizontal scroll bar does not show within the table field. > It is on the console just below the place where the navigation bar on the > left hand side ends. > The vertical scroll bar is just to the right of the table field (again, > not the scroll bar in the table field). > It almost looks as if there is a frame around/within the console which > resizes but just little bit smaller than what is required for all elements > to fit in. > I have attached a screenshot (see if it gets through). > > Thanks for your help > > Jiri Pospisil > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of strauss > Sent: 09 February 2012 16:53 > To: arslist@ARSLIST.ORG > Subject: Re: Incident and Change Consoles do not extend on mid-tier 7.6.04 > > Mid-tier 7.6.04.01 with the same version of the Incident Console: > > I think part of the vertical behavior is that the Details and Tasks panel > at the bottom has a fixed minimum and initial height. It takes up the same > space on a 27" iMac showing 80 rows of Incidents that it does on an old 17" > LCD on a PC that shows only 29 rows of Incidents. And yes, I doubled the > Size of Chunk to 100, and even made the columns for Assigned Group and > Owner Group Visible, so my form and views are all overlaid. I've never > seen a horizontal scroll bar appear inside the z2TH Incidents table field - > it just scrunches the column widths or hides them off-screen to the right - > indicating a fixed width (Preferences - Reset brings them all back to a > compromise "best-fit" for your screen). > > Do you only see this in a particular browser? I must admit that 99% of > the time I am in some variant of IE on Windows or Safari on Macs. I've > given up on all of the version changes for Firefox. > > Are you on a resolution lower than 1,125 x 595, which I see is the actual > size of the HPD:Incident Management Console Default User View Panel Holder > (z2PLH_Main)? I would have to assume that it is the minimum resolution > that will work properly before you get scroll bars in the web browser > window itself. > > It probably DID work differently in 7.6.03. IMHO, 7.6.03 was an odd cousin > to 7.6.04, not a stepping stone; so many things in 7.6.03 that were very > stable and worked great (after not working in 7.6.00) were broken (or > broken again) in 7.6.04.00/01. Part of that was because so many > fundamental changes were introduced, especially overlays, but it's almost > like they were developed in parallel instead of sequentially. I no longer > assume that anything that worked in 7.6.03 (which I liked) will work the > same (or at all) in 7.6.04.x. At this point I am just happy to have > 7.6.04.01 limping along in production with enough patches to keep it mostly > stable. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Jiri Pospisil > Sent: Thursday, February 09, 2012 6:47 AM > To: arslist@ARSLIST.ORG > Subject: Incident and Change Consoles do not extend on mid-tier 7.6.04 > > Hi, > > I was wondering if anybody seen the following behaviour on mid-tier 7.6.04 > (tried with SP1 and SP2). > When I open the Incident management or Change Management console, the > screen shows vertical and horizontal scroll bars and does not extend to > fill the whole screen. > No matter what size window I try, the scroll bars are there and the > console does not extend to use the whole space available. Appears as if > there is a frame of pre-defined size within the console which does not > extend and the application functions and the actual list of tickets do not > fit into it. > I have raised a call with BMC, but they are under impression it is caused > by the monitor resolution (I tested with various settings and it is same > all the time). > Also, this does not explain why it works fine in mid-tier 7.6.03 and not > in 7.6.04. > > Can anybody shed any light on this or advise where to look for the culprit? > > Thanks > Jiri Pospisil > LCH Clearnet > > The test environment set up is > Mid-tier 7.6.04 SP1 against Remedy server - 7.6.04 SP1 Mid-tier 7.6.04 SP2 > against Remedy server - 7.6.03 SP2 ITSM 7.6.03 no patch OS - MS Windows > Server 2003 - 64 bit Java - 1.6.0_26 (64 bit) Apache Tomcat 6.0.20 (bundled > with mid-tier) > > > ************************************************************************************************* > > This email is intended for the named recipient(s) only. 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