You might try setting "Server Information - Configuration - Use Prompt Bar for" to "All System Messages" so that everything shows up in the mid-tier page heading.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Monday, March 12, 2012 4:29 PM To: arslist@ARSLIST.ORG Subject: Avoiding pop-ups while requiring input We're rolling out an app for staff that normally don't use Remedy, and a usability concern is browser pop-up blockers. (I know the login page warns about pop-ups, but I've seen it ignored & I've done it myself.) This is a rather detailed Remedy form, and if they get a pop-up & have to reload the page, the user input is lost. I took out "message" actions from my workflow to avoid this, but there are still Required fields: if left blank, they use a pop-up box. Does anyone have a creative way for getting around this for required fields? Maybe some trick where the fields are not really required on the database side, but not sure how ensure they are populated without using a message to the user. Or something else I can do? David --- David Durling durl...@uga.edu Enterprise IT Services 706-542-0223 University of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
