Why not use the run process Application-Confirm-Group <group_ID> to test if they are a member of the group concerned?
David Sanders Solution Architect Enterprise Service Suite @ Work / e-ServiceSuite tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> http://www.e-servicesuite.co.uk <http://www.e-servicesuite.co.uk/> <http://e-servicesuite.com/> Description: cid:image001.gif@01CCE023.38E7E320 ITIL - SaaS - On Premise From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ben Chernys Sent: 13 March 2012 06:58 To: arslist@ARSLIST.ORG Subject: Re: Using $GROUPS$ like not showing data in search menus.....can some guide me in right direction ** Hi John, Interesting that you say this. I saw an issue where an ITSM 6 had its ARS upgraded to 7.1 and this issue popped up as prior to 7.1 the groups values were as you describe (but not on every record!). Problem was fixed with a 5 minute Meta-Update script to update said records into the correct format. Since 7.1, ARS enforces the group list fields syntax so that "%;x;%" will work. Cheers Ben Chernys <http://www.softwaretoolhouse.com> www.softwaretoolhouse.com From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg Sent: March-13-12 03:27 To: arslist@ARSLIST.ORG Subject: Re: Using $GROUPS$ like not showing data in search menus.....can some guide me in right direction ** Just wondering - what if your group is at the beginning? Or - at the end.. $GROUPS$ like "%;1000000140;%" I think the above query assumes your group is in the middle of a group list? So - you would have to do something like: $GROUPS$ like "%;1000000140;%" OR $GROUPS$ like "1000000140;%" OR $GROUPS$ like "%;1000000140" I am not positive -- just mentioning. I did do something similar to this recently - and I did have to consider the case I mentioned. -John On Mon, Mar 12, 2012 at 8:10 PM, gok's <gmedise...@yahoo.com> wrote: I have fixed this now all the values are showing up. What i did was like this i have give as Jose said $GROUPS$ like "%;1000000140;%" and also gave the $GROUPS$ like "%;1000000140;%" in menus. it is working showing all the values. gok's wrote: > > Environment ARServer 7.5 patch 4 > DB:2005 SQL > > I have created a simple active link for certain group like "XYZ" changes a > search menu values to read/write only > A.l > Display > Qualification:$GROUPS$ like "XYZ" > IfAction:Change Field > Read/Write mode > > it is working for the group but in the search menu there are no values are > showing up . The user's who are in this group are not "Adminstrators" > they are having Infra Change Manager,Task Manager,....application level > permissions like that . > > can any one guide me am I missing any thing. > > Thanks > > -- View this message in context: http://old.nabble.com/Using-%24GROUPS%24-like-not-showing-data-in-search-men us.....can-some-guide-me-in-right-direction-tp33476035p33491582.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" -- John Sundberg Kinetic Data, Inc. "Your Business. Your Process." Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award 651-556-0930 I john.sundb...@kineticdata.com <http://www.kineticdata.com/> www.kineticdata.com I <http://community.kineticdata.com/> community.kineticdata.com _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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