Because BMC recommends not to use process if it can be done by other workflow.
Jose M. Huerta Project Manager** Movil: 661 665 088 Telf.: 971 75 03 24**** Fax: 971 75 07 94**** <http://www.sm2baleares.es/>**** SM2 Baleares S.A. C/Rita Levi **** Edificio SM2 Parc Bit**** 07121 Palma de Mallorca**** <http://es-es.facebook.com/pages/SM2-Baleares/158608627954> <http://twitter.com/#!/SM2Baleares> <http://www.linkedin.com/company/sm2-baleares> La información contenida en este mensaje de correo electrónico es confidencial. La misma, es enviada con la intención de que únicamente sea leída por la persona(s) a la(s) que va dirigida. El acceso a este mensaje por otras personas no está autorizado, por lo que en tal caso, le rogamos que nos lo comunique por la misma vía, se abstenga de realizar copias del mensaje o remitirlo o entregarlo a otra persona y proceda a borrarlo de inmediato.**** P Por favor, no imprima este mensaje ni sus documentos adjuntos si no es necesario. On Tue, Mar 13, 2012 at 13:06, David Sanders < david.sand...@westoverconsulting.co.uk> wrote: > ** > > Why not use the run process *Application-Confirm-Group **<group_ID> *to > test if they are a member of the group concerned? **** > > ** ** > > David Sanders**** > > Solution Architect**** > > *Enterprise Service Suite @ Work / e-ServiceSuite ***** > > **** > > tel +44 1494 468980**** > > mobile +44 7710 377761**** > > email david.sand...@westoverconsulting.co.uk**** > > **** > > web http://www.westoverconsulting.co.uk**** > > **** > > http://www.e-servicesuite.co.uk**** > > **** > > **** > > [image: Description: > cid:image001.gif@01CCE023.38E7E320]<http://e-servicesuite.com/> > **** > > **** > > *ITIL – SaaS – On Premise***** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Ben Chernys > *Sent:* 13 March 2012 06:58 > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Using $GROUPS$ like not showing data in search > menus.....can some guide me in right direction**** > > ** ** > > ** **** > > Hi John,**** > > ** ** > > Interesting that you say this.**** > > ** ** > > I saw an issue where an ITSM 6 had its ARS upgraded to 7.1 and this issue > popped up as prior to 7.1 the groups values were as you describe (but not > on every record!). Problem was fixed with a 5 minute Meta-Update script to > update said records into the correct format.**** > > ** ** > > Since 7.1, ARS enforces the group list fields syntax so that “%;x;%” will > work.**** > > ** ** > > Cheers**** > > Ben Chernys**** > > www.softwaretoolhouse.com**** > > ** ** > > *From:* Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] *On Behalf Of *John Sundberg > *Sent:* March-13-12 03:27 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Using $GROUPS$ like not showing data in search > menus.....can some guide me in right direction**** > > ** ** > > ** Just wondering - what if your group is at the beginning?**** > > ** ** > > Or - at the end….**** > > ** ** > > $GROUPS$ like "%;1000000140;%" **** > > ** ** > > I think the above query assumes your group is in the middle of a group > list?**** > > ** ** > > So - you would have to do something like:**** > > ** ** > > $GROUPS$ like "%;1000000140;%" OR $GROUPS$ like "1000000140;%" OR $GROUPS$ > like "%;1000000140" **** > > ** ** > > I am not positive -- just mentioning…**** > > ** ** > > I did do something similar to this recently - and I did have to consider > the case I mentioned.**** > > ** ** > > ** ** > > -John**** > > ** ** > > ** ** > > On Mon, Mar 12, 2012 at 8:10 PM, gok's <gmedise...@yahoo.com> wrote:**** > > I have fixed this now all the values are showing up. What i did was like > this > i have give as Jose said $GROUPS$ like "%;1000000140;%" > and also gave the $GROUPS$ like "%;1000000140;%" in menus. > it is working showing all the values. > > gok's wrote: > > > > Environment ARServer 7.5 patch 4 > > DB:2005 SQL > > > > I have created a simple active link for certain group like "XYZ" changes > a > > search menu values to read/write only > > A.l > Display > > Qualification:$GROUPS$ like "XYZ" > > IfAction:Change Field > > Read/Write mode > > > > it is working for the group but in the search menu there are no values > are > > showing up . The user's who are in this group are not "Adminstrators" > > they are having Infra Change Manager,Task Manager,....application level > > permissions like that . > > > > can any one guide me am I missing any thing. > > > > Thanks > > > > > -- > View this message in context: > http://old.nabble.com/Using-%24GROUPS%24-like-not-showing-data-in-search-menus.....can-some-guide-me-in-right-direction-tp33476035p33491582.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"**** > > > > **** > > ** ** > > -- **** > > *John Sundberg***** > > *Kinetic Data, Inc.***** > > *"Your Business. Your Process."***** > > *Recipient of:** > WWRUG10 Best Customer Service/Support Award***** > > *WWRUG09 Innovator of the Year Award***** > > ** ** > > 651-556-0930 I* *john.sundb...@kineticdata.com **** > > www.kineticdata.com I* *community.kineticdata.com **** > > ** ** > > ** ** > > ** ** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ **** > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_**** > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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