Listers, We are trying to get 7.6.04 running and are having problems with Full Text Search(FTS). We have our arsystem servers(Windows 2008 R2) in a server group and are experiencing write lock errors:
FTSPlugin::initializeSearchService - Error initializing the FTSService:com.bmc.arsys.fts.impl.lucene.LuceneFTSService getIndexWriter: Error getting index writer Root Exception: Lock obtain timed out: NativeFSLock@\\crntarsqa01\collection\write.lock: java (ARERR 875) We've been working this for many weeks with BMC and have tried several different configurations with no apparent progress. I've also read evidence of other customers reporting the same issue. My questions for you are: 1. Is anyone successfully running FTS in ITSM 7.6.04 on Windows 2008 R2 in a server group? (Works fine on single server) 2. If you experienced the same error we have, did you find a fix? Any help/suggestions would be appreciated. Regards, Dennis Ruble Rockwell Collins _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
