Kais,

Got you.. I should have guessed you were aiming it at management. But since 
meta data reports are generally more useful to developers, I was wondering what 
value it would serve a developer who may already be capable of reading XML.

In reference to the new version, assuming that I was management incapable of 
reading XML, I might have found a report of overlaid objects compared with its 
original useful to see what may have been changed on a excel sheet.. This 
actually would be useful to a developer too as once an object has been overlaid 
and changes have been made, even a developer looses visibility of the original 
object – unless he deletes the overlay... This is my most spontaneous thought 
that came to mind given your explanation on grounds you wish to cover...

Cheers

Joe

From: Support 
Sent: Tuesday, June 19, 2012 10:41 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Export definitions to CSV file

** Hi Joe,

Most managers and non-technical people do not read XML.

Also, we are thinking of exporting in CSV format such things as the result of a 
Search or the result of a Compare operation.

Finally, we would like to offer the possibility to export only some properties 
of the objects.

Maybe an example will clear things up: a customer wanted a list of all the 
notifications sent by a Remedy application, and wanted to know in what 
circumstances these notifications were sent.  We produced a CSV file, with the 
name of the Filters, the Run If condition, and the Notification details.

Kaïs

On 19/06/2012 16:22, Joe Martin D'Souza wrote: 
  ** 

  Just curious as to why an output to a CSV would this be useful when we can 
already output the definition files to XML and pretty much see all we need to 
in a fairly decent ‘human readable format’?

  Joe

  From: Support 
  Sent: Tuesday, June 19, 2012 10:17 AM
  Newsgroups: public.remedy.arsystem.general
  To: arslist@ARSLIST.ORG 
  Subject: Export definitions to CSV file

  ** Hello List,

  At ARSmarts, we are currently developing an « Export definitions to CSV » 
functionality.  In version 2.8.1 (just released), we implemented a basic 
version of this functionality that allows to export the content of a grid to a 
CSV file.  This is a start, but certainly not enough. 

  Now, here is where we can use your input: in order to build a really useful 
functionality, we need to know what objects you would like to see in the CSV 
file?  What properties of what objects ...?  In what situations would you like 
to use CSV documentation?  In short: what are your needs.

  Looking forward to hear from you all.

  Kaïs
  kais.albas...@arsmarts.com

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