Didn’t know you’ll already created that capacity..
I wonder why BMC developers didn’t think that would be a useful feature to have
on the Dev Studio itself.
I wonder if there is a plugin available (just like the unsupported one for
creating overlay of multiple views) where you could retrieve the original
object from the overlaid.. That would be a so nice to have feature on the Dev
Studio itself. It would save so much time especially when developers change
hands or if customization has been more than 5% of all the objects when its
almost impossible to remember what was changed..
Joe
From: Support
Sent: Tuesday, June 19, 2012 10:56 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Export definitions to CSV file
** Thanks for your input.
With ARSmarts, we brought it so far that you can:
- compare Overlay with Overlaid
- produce a detailed documentation of the comparison result in HTML
- produce a basic report in CSV (Object Name, Type of difference)
The next question is: what else would be useful ? What columns would you like
to see in the CSV doc?
Kaïs
On 19/06/2012 16:48, Joe Martin D'Souza wrote:
**
Kais,
Got you.. I should have guessed you were aiming it at management. But since
meta data reports are generally more useful to developers, I was wondering what
value it would serve a developer who may already be capable of reading XML.
In reference to the new version, assuming that I was management incapable of
reading XML, I might have found a report of overlaid objects compared with its
original useful to see what may have been changed on a excel sheet.. This
actually would be useful to a developer too as once an object has been overlaid
and changes have been made, even a developer looses visibility of the original
object – unless he deletes the overlay... This is my most spontaneous thought
that came to mind given your explanation on grounds you wish to cover...
Cheers
Joe
From: Support
Sent: Tuesday, June 19, 2012 10:41 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Export definitions to CSV file
** Hi Joe,
Most managers and non-technical people do not read XML.
Also, we are thinking of exporting in CSV format such things as the result of
a Search or the result of a Compare operation.
Finally, we would like to offer the possibility to export only some
properties of the objects.
Maybe an example will clear things up: a customer wanted a list of all the
notifications sent by a Remedy application, and wanted to know in what
circumstances these notifications were sent. We produced a CSV file, with the
name of the Filters, the Run If condition, and the Notification details.
Kaïs
On 19/06/2012 16:22, Joe Martin D'Souza wrote:
**
Just curious as to why an output to a CSV would this be useful when we can
already output the definition files to XML and pretty much see all we need to
in a fairly decent ‘human readable format’?
Joe
From: Support
Sent: Tuesday, June 19, 2012 10:17 AM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Export definitions to CSV file
** Hello List,
At ARSmarts, we are currently developing an « Export definitions to CSV »
functionality. In version 2.8.1 (just released), we implemented a basic
version of this functionality that allows to export the content of a grid to a
CSV file. This is a start, but certainly not enough.
Now, here is where we can use your input: in order to build a really useful
functionality, we need to know what objects you would like to see in the CSV
file? What properties of what objects ...? In what situations would you like
to use CSV documentation? In short: what are your needs.
Looking forward to hear from you all.
Kaïs
kais.albas...@arsmarts.com
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