Ladies and Gents; Has anyone else seen this or found a fix? We have the need to close multiple tickets all at one time in the Incident form of ITSM 7.6.04. >From the web client, when a list is displayed and multiple tickets selected, the 'Modify All' button is visible and active. The button returns a blank form as it should, however nothing is saved to the records when the form is modified and the 'Save' button is clicked. 'Modify All' works as expected on all other forms. Could this be yet another bug or could we be missing an Active Link or Filter, or something? R Ray Palla Sr. IT/Remedy Consultant <http://www.linkedin.com/img/signature/bg_bluefade_195x42.jpg>
Mobile: 512-917-1739 Time Zone: Central Email: ray.pa...@insona.com <http://www.linkedin.com/img/signature/icon_in_blue_14x14.gif> Professional <http://www.linkedin.com/pub/1/544/598> Profile <http://www.insona.com/> INSONA Corporation 1201 Berry Lane <http://maps.google.com/maps?q=10650+SW+Plaza+CT%2CBox%3A+J68%2CHouston%2CTX +77074%2CUSA&hl=en> Georgetown, TX 78626-3832 USA Infrastructure Solutions - Network Applications _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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