Did you check if performance of remedy was good when the email engine was hung? Sometimes when the performance is not stable it tends to hang. Also, are there any errors in the stderr.out log file?
Regards, Karthik On Sep 7, 2012 11:16 PM, "Leonard Johnson" <leonard.john...@accenture.com> wrote: > hey all, > > Every now and then our email engine hangs (hasnt everyone's?). Starting > and stopping this will get emails going again but I am wondering if anyone > has used ProactiveNet or other monitoring to catch this when it happens. > Since the email Engine service is still showing as running, I can't really > use that for monitoring. Any idea of what log or method I can use to > proactively catch this prior to customers calling to say they arent getting > their notifications? > > I haven't dug very deep on this yet but this is always the place I find > the right answers and putting it out to you all first. > > Thanks for any input. > > LJ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
