We run a PowerShell script which looks for "error" in the stderr.out log.


On Fri, Sep 7, 2012 at 2:23 PM, Karthik <karthik...@gmail.com> wrote:
> **
>
> Did you check if performance of remedy was good when the email engine was
> hung? Sometimes when the performance is not stable it tends to hang. Also,
> are there any errors in the stderr.out log file?
>
> Regards,
> Karthik
>
> On Sep 7, 2012 11:16 PM, "Leonard Johnson" <leonard.john...@accenture.com>
> wrote:
>>
>> hey all,
>>
>> Every now and then our email engine hangs (hasnt everyone's?).  Starting
>> and stopping this will get emails going again but I am wondering if anyone
>> has used ProactiveNet or other monitoring to catch this when it happens.
>> Since the email Engine service is still showing as running, I can't really
>> use that for monitoring.  Any idea of what log or method I can use to
>> proactively catch this prior to customers calling to say they arent getting
>> their notifications?
>>
>> I haven't dug very deep on this yet but this is always the place I find
>> the right answers and putting it out to you all first.
>>
>> Thanks for any input.
>>
>> LJ
>>
>>
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-- 
Rebecca Boyd
Application Administrator
Wake Forest University

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