Hoping someone can help me out! We have implemented SRM and we are having a intermittent problem with the data from the questions not being saved and creating Blank Requests. Has anyone else seen this issue and if so, help to guide me where to look?
All of our service categories are simple flows - 1 Request to 1 work order. It occurs with any one of the service categories, so no one specific one is the problem Our environment: ARS: AR Server 7.5 .00 Patch 002 Atrium CMDB: 7.5 .00 Patch 005 ITSM: 7.5 .01 Patch 001 SRM: 7.6.00 Patch 001 Database : SQL 2005 version 5.2.3790 Anyone's help will be greatly appreciated! Thanks christine ************************************************************************************************* This e-mail and any files transmitted with it may contain confidential information and is intended solely for use by the individual to whom it is addressed. If you received this e-mail in error, please notify the sender, do not disclose its contents to others and delete it from your system. ************************************************************************************************* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
