Case insensitive searches can perform very slows and can cause performance 
bottleneck at the remedy application layer as case insensitive queries may 
cause full table scan over unique index scan, I would go for Oracle.



-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling
Sent: Friday, September 28, 2012 8:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: SQL or Oracle

There was a recent discussion on this, if you check out the list archives.

I'm not a dba, but one thing I'm looking forward to with MS SQL, if we move to 
it from Oracle, is the case-insensitive searching without having to do any 
special setup on the db side.

David

David Durling
University of Georgia

> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
> Sent: Friday, September 28, 2012 10:25 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: SQL or Oracle
> 
> Oracle is not bad either.   Usually I ask what does your company support
> most.  If you have better people for Oracle then choose Oracle, same goes
> for MS-SQL.
> 
> Fred
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook
> Sent: Friday, September 28, 2012 9:22 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: SQL or Oracle
> 
> **
> The question I find most relevant is what platform your organization has the
> resources to support.  Most of us can handle most day to day MSSQL
> tasks.  Not so with Oracle, which requires someone trained and experienced.
> Rick
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra
> Sent: Friday, September 28, 2012 9:08 AM
> To: arslist@ARSLIST.ORG
> Subject: SQL or Oracle
> 
> All,
> 
> I am setting up a brand new ARS with ITSM. The big decision is whether to go
> with SQL or Oracle as the backend.
> 
> I prefer SQL; management thinks Oracle.
> 
> Without starting a frightening Friday foray on the List, does anyone (LOL) on
> the list have an opinion? I really need some feedback with the Pros & Cons of
> using either DB that I can take to my managers.
> 
> So you know, the system is for an organization that will support about 3000
> end users (Support staff plus customers). We have the entire ITSM suite to
> deploy which will be accomplished in stages. We will start with Asset and
> Incident Management then move onto Change and Release then to SRM.
> 
> Anyone?
> 
> Thank you,
> 
> Sandra Hennigan
> Remedy Developer
> 
> __________________________________________________________
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